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Akumin®

Scheduling Coordinator

Akumin®

. Answer incoming calls and make outgoing calls to schedule appointments .

Posted 10/12/2026full-timeBrookfield • Connecticut • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills while efficiently managing appointment scheduling and patient pre-registration. Capable of following standardized procedures and effectively determining customer needs to ensure seamless communication.

Highest-signal resume keywords
Appointment SchedulingPatient Pre-RegistrationCustomer Service SkillsStandardized ResponsesCall Transfer

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Appointment SchedulingPatient Pre-Registration
Soft Skills
Customer Service Skills
Tools & Technologies
Automated Call Distribution System

About the role

Key responsibilities & impact
  • Answer incoming calls and make outgoing calls to schedule appointments
  • Pre-register patients for company sites nationwide
  • Follow prescribed questions and provide standardized responses during scheduling and pre-registration calls
  • Determine customer needs on the automated call distribution system
  • Transfer calls to appropriate personnel
  • Complete additional duties assigned by the Scheduling Manager or Scheduling Lead

Requirements

What you’ll need
  • Ability to answer incoming calls and make outgoing calls to schedule appointments and pre-register patients
  • Ability to follow prescribed questions and provide standardized responses
  • Ability to determine customer needs and transfer calls to appropriate personnel
  • Customer service skills
  • Ability to complete additional duties assigned by the Scheduling Manager or Scheduling Lead

Benefits

Comp & perks
  • Competitive compensation
  • Flexible scheduling
  • Cross training opportunities
  • Medical, dental, and vision insurance
  • HSA accounts with employer contributions
  • 401(k) eligibility with employer match
  • Paid holidays
  • Defined PTO and sick time programs