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Operations Manager, Concierge Services
ALB Conciergerie. Manage and optimize a portfolio of properties listed on Airbnb, Booking.com, and Abritel .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in property management and optimization across platforms like Airbnb and Booking.com, with a strong focus on guest relations and dynamic pricing strategies. Proven ability to build trust with property owners and manage operations effectively.
Highest-signal resume keywords
Property ManagementDynamic PricingGuest RelationsSEO OptimizationSales Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Listing OptimizationYield ManagementBooking ManagementHousekeeping CoordinationMaintenance Coordination
Soft Skills
PersuasionTrust BuildingMotivationAutonomy
Tools & Technologies
ALB Platform
Industry Keywords
AirbnbBooking.comAbritelReal EstateProperty Owners
About the role
Key responsibilities & impact- Manage and optimize a portfolio of properties listed on Airbnb, Booking.com, and Abritel
- Create and optimize listings, including photos, descriptions, and SEO
- Implement dynamic pricing (yield management)
- Manage bookings and guest relations
- Handle messages, check-ins, and disputes
- Coordinate housekeeping and maintenance teams between stays
- Prospect for new property owners who wish to outsource the management of their properties
- Manage operations through the ALB platform
- Potentially recruit City Managers under a referral arrangement and earn commissions on their activity
Requirements
What you’ll need- Independent contractor status
- Ability to persuade property owners and build trust
- Motivation to grow the business
- Autonomy and the desire to build a long-term recurring income
- Experience in real estate, sales, or another industry is a plus but not required
- No investment required
- Comprehensive training included
Benefits
Comp & perks- Uncapped commissions
- Referral bonuses
- Business referral bonuses
- Training
- Seminars
- Client portfolio buyback (asset value)
- Tools and software provided
- Remote and flexible work
- Vacation system: delegate management of your portfolio to the ALB network during your absences
- ALB platform to monitor activity, receive property-owner inquiries, and manage operations in real time
- Team building and commissions on the activity of referred City Managers
- Comprehensive legal package provided free of charge
- Marketing package provided free of charge
- AI tools and industry software at negotiated rates
- Comprehensive training included (ALB Academy)
- Network support 7 days a week
- €0 entry fee
- €0 investment required
- Receive 75% to 85% of the concierge commission generated by your activity
- ALB buys back contracts when you leave the network