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Collections, Reporting, Investigation Officer – Claims Audit, Investigations Services
Alberta Blue Cross. Conduct recovery collection activities .
About the role
Key responsibilities & impact- Conduct recovery collection activities
- Manage fraud tips
- Prepare reports supporting business decisions and departmental objectives
- Perform administrative duties as required
- Communicate with members, providers, and internal stakeholders about outstanding balances and repayment arrangements
- Maintain accurate recovery and reporting records
- Assess and coordinate fraud tips
- Support investigations, audits, recovery efforts, and continuous process improvement initiatives
- Work independently and collaboratively to ensure information is accurate, organized, and actionable
Requirements
What you’ll need- Two-year diploma in accounting, finance, or business
- Certifications/designations in information management, data management, data analysis, fraud examination (CFE), accounting (CPA), or auditing (CIA) are beneficial but not required
- Experience with reporting and working with data
- Experience in collections, accounting, or auditing/investigation is an asset
- Strong proficiency in reporting
- Excellent communication and written skills
- Strong problem-solving and critical-thinking skills
- Attention to detail and ability to manage multiple tasks simultaneously
- Ability to collaborate with the team and work independently and within a team environment
- Ability to prioritize tasks effectively and execute a high level of individual decision-making
- Satisfactory criminal record check required as a condition of employment following a conditional offer
Benefits
Comp & perks- Healthy work-life balance
- Opportunities for career growth
- Innovative, high-energy, team-focused work environment
- Inclusive workplace that welcomes, respects, and values diverse perspectives, backgrounds, and experiences