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Alberta Blue Cross

Collections, Reporting, Investigation Officer – Claims Audit, Investigations Services

Alberta Blue Cross

. Conduct recovery collection activities .

Posted 9/25/2026full-timeCanadaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Conduct recovery collection activities
  • Manage fraud tips
  • Prepare reports supporting business decisions and departmental objectives
  • Perform administrative duties as required
  • Communicate with members, providers, and internal stakeholders about outstanding balances and repayment arrangements
  • Maintain accurate recovery and reporting records
  • Assess and coordinate fraud tips
  • Support investigations, audits, recovery efforts, and continuous process improvement initiatives
  • Work independently and collaboratively to ensure information is accurate, organized, and actionable

Requirements

What you’ll need
  • Two-year diploma in accounting, finance, or business
  • Certifications/designations in information management, data management, data analysis, fraud examination (CFE), accounting (CPA), or auditing (CIA) are beneficial but not required
  • Experience with reporting and working with data
  • Experience in collections, accounting, or auditing/investigation is an asset
  • Strong proficiency in reporting
  • Excellent communication and written skills
  • Strong problem-solving and critical-thinking skills
  • Attention to detail and ability to manage multiple tasks simultaneously
  • Ability to collaborate with the team and work independently and within a team environment
  • Ability to prioritize tasks effectively and execute a high level of individual decision-making
  • Satisfactory criminal record check required as a condition of employment following a conditional offer

Benefits

Comp & perks
  • Healthy work-life balance
  • Opportunities for career growth
  • Innovative, high-energy, team-focused work environment
  • Inclusive workplace that welcomes, respects, and values diverse perspectives, backgrounds, and experiences