Dental Claims Coordinator – Provider Services

Alberta Blue Cross

. Enter and manage dental claims and treatment plans to ensure timely payment for providers and members .

Posted 10/2/2026full-timeCanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing dental claims and treatment plans while ensuring timely payments and adherence to policies. Strong organizational skills and attention to detail are essential for resolving discrepancies and improving workflow efficiency.

Highest-signal resume keywords

Dental Claims ManagementCustomer Service ExcellenceProblem-Solving AbilitiesMicrosoft Office Suite ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Dental Terminology KnowledgeClaims AdjudicationWorkflow ImprovementDocumentation ReviewInformation Compilation

Soft Skills

Strong AccountabilityExcellent Organizational SkillsTime Management SkillsGood JudgmentAbility to Work Independently

Tools & Technologies

Microsoft Office SuiteTeamsSharePoint

Certifications & Qualifications

Satisfactory Criminal Record Check

Industry Keywords

Dental Provider ServicesClaims ProcessingTreatment PlansClaim DiscrepanciesProduction Monitoring

About the role

Key responsibilities & impact

Enter and manage dental claims and treatment plans to ensure timely payment for providers and members
Research and compile information from various sources to resolve inquiries and claim discrepancies
Consult with senior staff when assistance is required
Contact providers to obtain necessary information to assess claims
Adjudicate claims according to Dental Provider Services policies and standards
Monitor individual production to meet claim turnaround expectations
Suggest workflow improvements and increase efficiency
Review and update documentation as required

Requirements

What you’ll need

Knowledge of dental terminology and nomenclature is a definite asset
Demonstrated commitment to delivering superior customer service
Ability to work with minimal supervision and a strong sense of accountability
Strong problem-solving abilities and attention to detail
Ability to use good judgment in evaluating and decision-making
Excellent organizational and time management skills
Ability to prioritize tasks, manage a heavy workload, and meet tight timelines
Ability to occasionally work flexible hours
Proficiency with Microsoft Office Suite is required
Knowledge of Teams and SharePoint is an asset
Satisfactory criminal record check required as a condition of employment following a conditional offer

Benefits

Comp & perks

Flexible remote work style
Healthy work-life balance
Opportunities for career growth
Innovative, high-energy team-focused environment
Diversity, inclusive workplace, and respect for unique perspectives, backgrounds, and experiences