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A

Clinical Care Partner – Therapist, Counselor

Alchemy Group

. Provide in-person, virtual, and telephonic counseling and consultation to employees and dependents of client companies .

Posted 11/9/2026full-timeCharlotte • North Carolina • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing in-person, virtual, and telephonic counseling while managing clinical cases and ensuring compliance with HIPAA regulations. Strong ability to establish relationships with clients and providers, coupled with effective communication and customer service skills.

Highest-signal resume keywords
Master’s Degree or Doctorate DegreeNC License in Mental Health (LPC/LCMHC, LMFT, LCSW)3 Years of Post-Graduate Clinical ExperienceEAP ExperienceTraining in Critical Incident Response

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical AssessmentShort-Term CounselingCase ManagementReferral Resource KnowledgeCustomer Service
Soft Skills
Organizational SkillsMulti-TaskingTeam CollaborationStress Management
Tools & Technologies
Microsoft OfficeEAP Software
Certifications & Qualifications
NC License in Mental Health (LPC/LCMHC, LMFT, LCSW)CEAP
Industry Keywords
HIPAA ComplianceEmployee Assistance Program (EAP)Mental Health Counseling

About the role

Key responsibilities & impact
  • Provide in-person, virtual, and telephonic counseling and consultation to employees and dependents of client companies
  • Conduct assessment and short-term counseling and consultation
  • Provide short-term counseling to individuals, couples, and families
  • Complete case management of all clinical cases, including own caseload and clients referred to the affiliate network
  • Abide by laws related to client confidentiality, including HIPAA
  • Assess long-term issues and refer clients to the mental health benefit or cost-effective community resources
  • Establish and maintain relationships with prospective and existing clients and providers
  • Communicate via phone, video conferencing, and email
  • Provide excellent customer service

Requirements

What you’ll need
  • Master’s and/or Doctorate Degree
  • At least 3 years of post-graduate clinical experience
  • NC License in mental health (LPC/LCMHC, LMFT, LCSW)
  • Affiliate-level applicants not accepted
  • Knowledge of referral resources
  • EAP experience preferred
  • CEAP preferred
  • Comfortable working with a team
  • Organized and able to multi-task and manage well under stressful situations
  • Customer service experience including phone-based
  • Working knowledge of Microsoft Office and ability to learn EAP software
  • Training in critical incident response

Benefits

Comp & perks
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Employee assistance program
  • 401K