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Digital Marketing Specialist
AlgaeCal Inc.. Build and run email, SMS, rewards, and Subscribe & Save programs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in email and SMS marketing automation, including campaign development, customer segmentation, and performance analysis. Proficient in managing rewards and subscription programs while ensuring compliance with relevant regulations.
Highest-signal resume keywords
Email Marketing AutomationBraze Platform ExperienceCampaign OptimizationCustomer Data PersonalizationDeliverability Monitoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Email Campaign DevelopmentAutomated Customer Lifecycle CampaignsSegmentation and TargetingPerformance AnalysisProofreading and TestingList Hygiene ManagementEngagement Metrics AnalysisRewards Program ManagementSubscription Program ManagementCompliance with CASL, CAN-SPAM, TCPA
Soft Skills
Organizational SkillsCollaborationCuriosityAttention to DetailAbility to Manage Deadlines
Tools & Technologies
BrazeKlaviyoSalesforce Marketing CloudEmail Marketing PlatformsAnalytics Tools
Industry Keywords
E-CommerceHealth and SupplementsCustomer EngagementRetention StrategiesRewards Programs
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Build and run email, SMS, rewards, and Subscribe & Save programs
- Prepare Braze email and SMS channels for launch and keep campaigns running smoothly
- Develop automated customer lifecycle campaigns, including welcome, onboarding, cross-sell, replenishment, and win-back campaigns
- Coordinate with content, acquisition, ecommerce, and influencer teams
- Develop practical email marketing calendars
- Personalize communications using customer data, segmentation, and product recommendations
- Proofread, preview, test, and verify links, tracking, offers, brand guidelines, and approved claims
- Monitor deliverability, authentication, list hygiene, reputation, bounces, complaints, and consent compliance
- Analyze engagement, conversion, repeat purchases, and retention, then recommend and measure improvements
- Develop and manage the Rewards Program, including points, rewards, membership tiers, and customer communications
- Assess whether rewards generate sufficient repeat business to justify their cost
- Improve Subscribe & Save reorder timing, recover failed payments, and provide cancellation alternatives
- Submit a resume and cover letter combined into one file, including responses to the specified application questions
Requirements
What you’ll need- At least 3 years in email or database marketing
- Hands-on experience with automation platforms such as Braze, Klaviyo, Salesforce Marketing Cloud, or similar tools
- Experience building, measuring, and optimizing automated campaigns
- Experience setting up templates, segments, scheduling, testing, and deployment
- Knowledge of welcome, onboarding, cross-sell, replenishment, and win-back campaigns
- Ability to create practical email marketing calendars from business goals, customer insights, and competitor research
- Understanding of customer-data personalization, segmentation, product recommendations, and reorder reminders
- Strong proofreading, previewing, testing, link checking, tracking, offer, brand-guideline, and approved-claims verification skills
- Understanding of deliverability, authentication, list hygiene, reputation monitoring, bounces, complaints, and email/SMS consent and compliance requirements, including CASL, CAN-SPAM, and TCPA
- Ability to analyze engagement, conversion, repeat purchases, and retention metrics
- University degree in business or e-commerce
- Experience in health or supplements is an asset
- Previous rewards-program experience is a plus
- Subscription-program experience is welcome
- Curious, thorough, organized, collaborative, and comfortable juggling deadlines
Benefits
Comp & perks- A generous healthcare package
- Monthly team events and activities
- Flexible Stat Holidays with the option to bank days for later use
- Weekly team lunches
- Casual dress code
- Incredible dog friendly, Yaletown office one block from SkyTrain
- Above-market pay for the right person