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IT Administrator
AlgaeCal Inc.. Build and support workflows and automations across Slack, Jira, Confluence, and other team tools .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and optimizing workflows across various platforms, including Salesforce, Google Workspace, and ERP systems, while ensuring compliance with SOC 2, PCI, and HIPAA standards. Proficient in troubleshooting technical issues and supporting team tools to enhance operational efficiency.
Highest-signal resume keywords
Salesforce ManagementGoogle Workspace AdministrationWorkflow AutomationERP System ImplementationCompliance Controls
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SalesforceGoogle WorkspaceERP SystemsWorkflow AutomationTroubleshootingRisk AssessmentsCompliance AuditsJiraConfluenceSlack
Soft Skills
HumbleEager to LearnPeople Smart
Tools & Technologies
A/V EquipmentComputersRoutersInventory Management
Certifications & Qualifications
Salesforce Administrator Certification
Industry Keywords
SOC 2PCIHIPAACompliance ControlsInternal AuditsExternal Audits
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Build and support workflows and automations across Slack, Jira, Confluence, and other team tools
- Administer Google Workspace, including accounts, permissions, troubleshooting, security, and daily operations
- Support security training, risk assessments, compliance controls, and internal and external audits across SOC 2, PCI, and HIPAA frameworks
- Troubleshoot and manage computers, routers, A/V equipment, software, and inventory
- Support internal Salesforce requests, troubleshoot and improve flows, and identify system improvements
- Help implement and improve the ERP system through workflow design, automation, troubleshooting, and process optimization
- Keep AlgaeCal’s technology systems running smoothly and ensure teams have the tools needed for their work
Requirements
What you’ll need- 1+ years of hands-on experience managing Salesforce or a similar CRM
- Experience building and supporting workflows and automations across Slack, Jira, or Confluence
- Familiarity with SOC 2, PCI, HIPAA, risk assessments, compliance controls, and audits
- Experience troubleshooting computers, routers, A/V equipment, and software
- Experience implementing, building, or supporting an ERP system
- Ability to administer Google Workspace, including user accounts, permissions, troubleshooting, and security
- Salesforce Administrator certification or another relevant IT certification is a bonus
- Humble, hungry to learn, and people smart
- Submit a resume and cover letter as one file
- Cover letter must address quantified achievements, alignment with company values, toughest challenge overcome, last three books read, and hobbies
- Explain current employment status and reasons for seeking a new role
Benefits
Comp & perks- A generous healthcare package
- Monthly team events and activities
- Flexible Stat Holidays with the option to bank days for later use
- Weekly team lunches
- Casual dress code
- Incredible dog friendly, Yaletown office one block from SkyTrain
- Above-market pay for the right person