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Quality & Reliability Manager
Aligned Data Centers. Enforce the project’s QA/QC Policy and define passing installation standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Assurance and Quality Control processes, with a strong focus on data center standards and vendor management. Proficient in analytical problem-solving and effective communication to drive project success and ensure compliance.
Highest-signal resume keywords
Quality Assurance ManagementRoot-Cause AnalysisVendor Performance EvaluationDocument Creation for StandardsMicrosoft Office 365 Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality ControlCorrective and Preventive ActionsRisk QuantificationField Report ReviewBMS Issue ResolutionSpecification QA/QCAnalytical ThinkingTechnical DocumentationCalibration ManagementFunctional Testing Coordination
Soft Skills
Strong Communication SkillsOrganizational SkillsAttention to DetailProblem-Solving AbilityCustomer Service Commitment
Industry Keywords
Data Center StandardsMechanical and Electrical QAConstruction CoordinationCritical EnvironmentsStandardized Reporting Metrics
About the role
Key responsibilities & impact- Enforce the project’s QA/QC Policy and define passing installation standards
- Manage and direct third-party Mechanical and Electrical QA Specialists, including tasking, prioritization, coverage planning, and calibration
- Review field reports for quality, consistency, and risk
- Translate findings into corrective and preventive actions and document vendor performance feedback and escalations
- Identify systemic quality patterns, quantify risk, and drive issue closure
- Lead root-cause analysis and CAPA for repeat failures
- Independently validate Level 3 to Level 4 readiness criteria and sign Readiness Memos
- Coordinate with Construction, Vendors, and Commissioning before Functional Testing begins
- Ensure equipment and ancillary systems are accessible and serviceable
- Assist with BMS-related issue resolution
- Perform ADC specification QA/QC and CX activities for speculative builds and tenant requirements
- Negotiate standard pricing with vendors
- Develop standardized reporting metrics for CX milestones and progress
- Review policies and procedures annually for version control
- Organize and maintain the ADC runbook workflow
- Collaborate across multiple teams and perform other assigned duties
Requirements
What you’ll need- Minimum 3–6 years of experience creating documents used for standards for building, testing, repairs, troubleshooting, and training for data centers or other critical environments
- Fluent in technical and common office software
- Strong oral and written communication skills
- Ability to prioritize and execute tasks in a fast-paced environment
- Exceptional analytical and conceptual thinking skills
- Ability to check technical skills for consistency and accuracy
- Up to 20% travel required
- Must be legally authorized to work in the United States without employer sponsorship, now or at any time in the future
- Ability to work flexible hours as needed; facility is secured 24/7
- Ability to respond verbally or in writing to sensitive issues, complex inquiries, or complaints from management and the public
- High commitment to customer service
- Ability to analyze and solve problems involving several options with limited information
- Good organizational skills, attention to detail, and openness to new ideas and procedures
- Proficiency with Microsoft Office 365 applications, including Excel, Outlook, Word, and PowerPoint
Benefits
Comp & perks- Equal employment opportunities regardless of protected characteristics
- Reasonable accommodations may be made for individuals with disabilities
- Flexible hours as needed
- Up to 20% travel required