Senior Director, Corporate Operations

Aligned Data Centers

. Lead Aligned Data Centers’ enterprise Central Operations organization across Operational Reliability, Operations Training & Workforce Readiness, and Operational Excellence .

Posted 10/7/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading enterprise operations, developing multi-year strategies, and overseeing operational excellence in data center environments. Proficient in incident management, operational readiness, and technical training, with a strong focus on governance and performance reporting.

Highest-signal resume keywords

Data Center OperationsIncident ManagementOperational ReadinessCMMS PlatformsTechnical Training

ATS Keywords

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Hard Skills

Operational ExcellenceMaintenance StrategyRoot Cause AnalysisPerformance ReportingTechnical Drawings InterpretationBudget ManagementKPI DevelopmentGovernance ModelsData-Driven Decision SupportMulti-Site Leadership

Soft Skills

Excellent Communication SkillsLeadershipDecision-MakingCoaching and DevelopmentRisk-Based Decision Making

Tools & Technologies

ServiceNowMicrosoft 365Power BILearning Management SystemsBMS/Controls

Industry Keywords

Mission Critical FacilitiesOperational StandardsTechnical AssessmentsWorkforce ReadinessCompliance

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead Aligned Data Centers’ enterprise Central Operations organization across Operational Reliability, Operations Training & Workforce Readiness, and Operational Excellence
Develop multi-year strategies, organizational roadmaps, staffing plans, operating budgets, compensation recommendations, and capability-building plans
Translate executive direction, operational risk, incident trends, customer commitments, and business needs into prioritized programs and measurable outcomes
Integrate site operations with corporate functions and ensure consistent execution across markets
Provide executive updates, business cases, board presentation content, decision materials, operational narratives, and recommendations
Oversee technical reliability, incident response, escalation, root cause analysis, corrective actions, lessons learned, and remediation tracking
Govern AMMO asset reliability audits, PREP pre-operational readiness, CMMS quality assurance, technical assessments, site readiness reviews, and corrective actions
Oversee enterprise operations training, technician onboarding, workforce readiness, technical curricula, qualification programs, instructor governance, training compliance, and Learning Management System administration
Own rollout of the Operator Development Program and standardized training for new Operations Technicians
Lead maintenance strategy and governance, ServiceNow/CMMS governance, compliance, operational standards, analytics, reporting, innovation, and strategic projects
Develop executive and operational reporting, including monthly operations reports, board materials, Power BI dashboards, PagerDuty analytics, incident metrics, maintenance performance, and training reporting
Lead incident management, operational risk reduction, root cause analyses, after-action reviews, operational readiness, and enterprise-wide improvements
Establish operational data, KPIs, scorecards, reporting cadences, executive dashboards, integrations, automation, and continuous improvement
Lead, coach, and develop senior leaders, directors, managers, program owners, technical SMEs, training professionals, analysts, and coordinators
Manage departmental budgets, headcount plans, contracts, purchase requests, vendor spend, project funding, cost-benefit analyses, and financial forecasts
Represent Central Operations in executive reviews, customer discussions, audits, incident reviews, strategic planning, vendor negotiations, and governance forums

Requirements

What you’ll need

Bachelor’s degree in engineering, Operations, Facilities Management, Business, or a related discipline preferred; equivalent combinations of education, military service, technical training, and directly relevant experience will be considered
Minimum 12 years of progressive experience in data center operations, mission critical facilities, reliability, engineering operations, maintenance, training, operational excellence, or a related field
Significant multi-site leadership responsibility
Experience leading multiple enterprise functions, departments, or capability areas through managers and senior technical professionals
Advanced knowledge of critical electrical and mechanical infrastructure, BMS/controls, water systems, maintenance strategy, incident management, operational readiness, and data center operating practices
Experience building enterprise programs, governance models, standards, policies, audit frameworks, technical training, performance reporting, staffing plans, and scalable organizational structures
Experience with CMMS platforms, preferably ServiceNow, operational reporting, dashboarding, workflow governance, and data-driven decision support
Experience developing business cases, departmental budgets, vendor strategies, contracts, investment recommendations, and executive or board-level presentations
Ability to lead during high-pressure incidents, evaluate incomplete or conflicting information, make risk-based decisions, and communicate clear direction
Ability to read and interpret technical drawings, sequence of operations, commissioning documentation, specifications, operating procedures, maintenance requirements, contracts, and complex project documents
Excellent written and verbal communication skills, including presentations to executives, customers, auditors, vendors, and large technical audiences
Proficiency with Microsoft 365 applications and enterprise collaboration, reporting, workflow, AI programs, and learning platforms
Ability to travel approximately 25% to 50% based on portfolio needs, site incidents, program deployments, training, audits, and leadership meetings
Ability to meet listed physical demands, including occasional lifting of more than 50 pounds and exposure to operational environments

Benefits

Comp & perks

Equal employment opportunity employer
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions
Full-time employment