Bilingual Care Coordinator – Spanish, Vietnamese

Alignment Health

. Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs .

Posted 10/9/2026full-timeRemote • California • United StatesJunior💰 $41,472 - $62,208 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in case management and member advocacy within a healthcare setting, with strong communication skills and the ability to manage referrals and authorizations effectively. Proficient in maintaining accurate records and collaborating with interdisciplinary teams to support member care.

Highest-signal resume keywords

Bilingual In Spanish Or VietnameseExperience In Healthcare IPA SettingReferrals And Prior AuthorizationsMedical Assistant Or Medical Terminology CertificationFamiliarity With Medi-Cal And Managed Care Plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementReferralsPrior AuthorizationsMedical TerminologyTyping Speed 25+ WPMBasic Computer SkillsDocumentationMember Record MaintenanceAssessment CompletionCondition Monitoring

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationOrganizational SkillsTime Management SkillsAbility To Build Trust

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft Excel

Certifications & Qualifications

Medical Assistant CertificationMedical Terminology Certification

Industry Keywords

HealthcareSNP MembersInterdisciplinary Team MeetingsConfidentialityManaged Care Plans

About the role

Key responsibilities & impact

Conduct outreach to members to support referrals, authorizations, medication refills, provider appointments, and other care needs
Complete tasks and assessments in the Case Management system for hospital and SNF discharges
Collaborate with RN Case Managers to manage a panel of SNP members
Monitor alerts for changes in condition, admissions, discharges, and diagnoses, and communicate updates
Build trust with members, acting as a liaison and advocate for their care
Document interactions and maintain accurate member records
Support communication with providers, including faxing/mailing documents and requesting medical records
Attend interdisciplinary team meetings and participate in member case reviews
Maintain confidentiality and meet all departmental deadlines

Requirements

What you’ll need

Bilingual in Spanish or Vietnamese (required)
Minimum 1 year of experience in a healthcare IPA setting
Minimum 1 year of experience with referrals and prior authorizations
High school diploma or GED
Basic computer skills (Microsoft Outlook, Word, Excel)
Typing speed of 25+ WPM
Strong verbal and written communication skills
Organizational and time management skills with the ability to prioritize in a fast-paced environment
Familiarity with Medi-Cal and managed care plans
Medical Assistant or Medical Terminology certification (preferred)
Previous training in medical terminology or clinical support roles (preferred)
Must be able to sit, talk, type, and use hands regularly
May occasionally lift up to 10 pounds