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Delegation Oversight Auditor, Case Management (LVN/RN Required)
Alignment Health. Conduct Utilization Management and Case Management audits in accordance with regulatory, contractual, and industry standards .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Utilization Management and Case Management auditing, with a strong focus on compliance with CMS and regulatory standards. Proficient in managing multiple audits, maintaining audit-ready documentation, and effectively communicating findings to stakeholders.
Highest-signal resume keywords
Utilization Management ExperienceCase Management AuditingCMS Compliance KnowledgeBachelor’s Degree in NursingActive State License for LVN or RN
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Audit MethodologiesData AnalysisCorrective Action PlansMathematical SkillsDocumentation Management
Soft Skills
Organizational SkillsAttention to DetailProblem-Solving SkillsCommunication SkillsInterpersonal Skills
Tools & Technologies
Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookElectronic Medical Records (EMR)
Certifications & Qualifications
Licensed Vocational Nurse (LVN)Registered Nurse (RN)
Industry Keywords
Medicare AdvantageHMODelegation OversightManaged Care OperationsHIPAA Compliance
About the role
Key responsibilities & impact- Conduct Utilization Management and Case Management audits in accordance with regulatory, contractual, and industry standards
- Evaluate delegated entities’ compliance with CMS, contractual, and Alignment Healthcare UM/CM requirements
- Maintain complete, organized, and audit-ready documentation
- Execute audits using established methodologies, sampling criteria, and risk-based approaches
- Communicate audit scope, expectations, timelines, documentation needs, findings, and corrective actions to delegated provider organizations
- Present findings, explain root causes and performance gaps, and support delegates with corrective-action requirements
- Review and validate Corrective Action Plans and evidence of remediation
- Track CAP progress and complete follow-up activities through closure
- Identify high-risk areas using historical results, monitoring data, clinical trends, and operational challenges
- Recommend audit prioritization and refine audit scopes and schedules
- Escalate emerging risks, irregular findings, systemic issues, and complex CAP matters to the Manager, Audit Administration
- Prepare audit summaries, reports, dashboards, and materials for leadership, committees, regulators, and executives
- Collaborate with Delegate Performance, Clinical Operations, Quality, Compliance, and other stakeholders
- Manage multiple concurrent audits and support training, education, regulatory audit preparation, and special projects
Requirements
What you’ll need- 3-5 years of Utilization and Case Management experience in an HMO, Medicare Advantage, and/or IPA setting, with in-depth knowledge of clinical operations of managed care operations
- Prior Medicare Managed Care UM/CM experience related to delegation oversight and auditing
- 1-2 years minimum experience conducting oversight audits of delegated entities and/or ancillary providers
- Demonstrable detailed knowledge/experience with CMS, HICE, or related UM/CM requirements
- Required: Bachelor’s Degree in nursing or equivalent
- Strong knowledge of Medicare audit processes and applicable state and federal regulatory requirements governing UM/CM
- Exceptional organizational skills with the ability to maintain accurate, complete, and audit-ready documentation across multiple concurrent workstreams
- High attention to detail with strong analytical and problem-solving capabilities to evaluate data, identify patterns, and determine root causes of issues
- Demonstrated ability to take initiative, manage priorities, and drive assigned tasks to timely completion with minimal oversight
- Excellent verbal and written communication skills, with the ability to convey audit findings, expectations, and technical information clearly and professionally
- Ability to maintain confidentiality and comply with HIPAA and all other privacy and data-security standards
- Strong interpersonal skills and the ability to build positive, productive working relationships with co-workers, internal stakeholders, delegated entities, and external partners
- Strong mathematical skills, including the ability to calculate percentages, proportions, and other figures, and apply basic algebraic and geometric concepts as needed in audit work
- Advanced proficiency with Microsoft Office applications, especially Excel, Word, PowerPoint, and Outlook
- Working knowledge of medical terminology, electronic medical records (EMR), and case management systems
- Ability to follow instructions accurately, maintain data integrity, and apply sound judgment in evaluating audit evidence
- Proficient data-entry skills, including 10-key by touch, with a high degree of accuracy
- Solid understanding of state and federal UM/CM requirements and managed-care operational frameworks
- Required: Active, unrestricted State License for Licensed Vocational Nurse (LVN) or Registered Nurse (RN)