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Healthcare Quality Coordinator – Provider Outreach, Compliance
Alignment Health. Provide administrative and clerical support and project coordination within the quality management department .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and clerical support capabilities within a quality management context, with proficiency in data collection, analysis, and effective communication. Possesses a solid understanding of regulatory compliance and the ability to collaborate with diverse stakeholders in a healthcare environment.
Highest-signal resume keywords
Managed Care ExperienceMS Office Suite ProficiencyData Analysis SkillsEffective Communication SkillsHIPAA Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data CollectionStatistical AnalysisMathematical CalculationsDatabase ManagementReport Generation
Soft Skills
Problem-SolvingOrganizational SkillsTime ManagementCollaborationLeadership
Tools & Technologies
MS WordMS ExcelMS OutlookMS Access
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Quality ManagementHealthcareRegulatory CompliancePatient SafetyClerical Support
About the role
Key responsibilities & impact- Provide administrative and clerical support and project coordination within the quality management department
- Collect data related to quality management initiatives
- Conduct provider outreach to ensure regulatory-required compliance
- Coordinate and conduct activities with providers, external vendors, and internal departments
- Aggregate data and perform initial analysis of assigned project results
- Produce charts, graphs, and reports demonstrating results and outcomes
- Maintain up-to-date databases and tracking logs
- Request medical records for quality review activities
- Conduct phone and fax follow-up; troubleshoot, investigate, and follow up on missing information
- Collaborate with clinical staff on patient safety issues
- Perform other duties and special projects as assigned
Requirements
What you’ll need- 1+ year of experience in a medical office, health plan or hospital environment performing clerical supportive duties
- Managed care experience
- 2+ years’ professional experience with MS Office Suite—Word, Outlook, Excel, Access
- High School Diploma or GED
- Six months+ related experience and/or training
- Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others
- Effective written and oral communication skills; ability to establish and maintain constructive relationships with diverse members, management, employees and vendors
- Ability to perform mathematical calculations and calculate simple statistics correctly
- Ability to prioritize multiple tasks; advanced problem-solving; ability to use advanced reasoning to define problems, collect data, establish facts, draw valid conclusions, and design, implement and manage appropriate resolution
- Effective problem-solving, organizational and time-management skills and ability to work in a fast-paced environment
- Ability to comprehend and analyze statistical reports
- Ability to work independently and as part of an integrated team
- Ability to maintain confidentiality and comply with HIPAA
- Ability to meet the stated essential physical functions, including standing, walking, sitting, hand and finger use, reaching, talking, hearing, and frequently lifting or moving up to 10 pounds
- Associate degree preferred