Supervisor, SNP Care Coordination – Bilingual Spanish Preferred

Alignment Health

. Oversee the SNP Care Coordinator team and assigned staff.

Posted 11/6/2026full-timeRemote • United StatesMid-LevelSenior💰 $58,531 - $87,797 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Care Coordination and team leadership within healthcare settings, ensuring compliance with Care Management program requirements and effective communication with stakeholders. Proficient in data analysis, project management, and fostering team engagement to enhance program delivery.

Highest-signal resume keywords

Care Coordination ExperienceSupervisory ExperienceData Analysis SkillsKnowledge of Managed Care PlansMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care CoordinationData AnalysisProject ManagementHealth Risk AssessmentsIndividualized Care PlansInterdisciplinary Care Team DeliveryMedical TerminologySNP Program DeliveryQuality AuditsRegulatory Compliance

Soft Skills

Good Oral CommunicationGood Written CommunicationOrganizational SkillsInterpersonal SkillsProblem-Solving Skills

Tools & Technologies

Microsoft OutlookMicrosoft ExcelMicrosoft WordCare Management Platform

Industry Keywords

Managed CareCare ManagementSNPHealthcare ComplianceQuality Audits

About the role

Key responsibilities & impact

Oversee the SNP Care Coordinator team and assigned staff.
Support compliance with Care Management program requirements outlined in the Model of Care.
Monitor timely completion of Health Risk Assessments, Individualized Care Plans, and Interdisciplinary Care Team delivery for SNP members.
Create and maintain an environment that inspires and encourages team member growth and engagement.
Guide staff or directly manage complicated coordination requests from members, providers, or staff.
Assist with development and oversight of SNP Care Coordination programs, projects, workflows, standard operating procedures, and reports.
Collaborate with supervisors and managers to improve processes and workflow.
Act as a resource to members, providers, and community partners.
Communicate verbally and in writing, including presentations as required.
Maintain effective relationships with staff, providers, departments, and programs.
Initiate and follow through on projects and manage or lead multiple projects simultaneously.
Liaise between management and the team to ensure newly assigned cases are addressed timely.
Review program performance reports, identify reporting opportunities and gaps, and support effective SNP program delivery.
Participate in SNP quality audits, including CMS program audits and vendor audits.
Report audit results and identify process improvements.
Keep Care Management leadership informed about departmental operations, activities, data, performance, issues, compliance, and goals.
Review reporting to assign time-sensitive tasks to Care Coordinators.
Mentor, train, audit, coach, and manage non-clinical Care Coordinator staff for policy and regulatory compliance.
Direct administrative work, including maintaining member records, mailing or faxing correspondence, and opening cases and tasks in the Care Management platform.
Assist with Case Management team coverage plans.
Maintain confidentiality of information among healthcare professionals.
Recruit, select, orient, train, assign workload, monitor, appraise, coach, counsel, and discipline employees.
Perform other duties as assigned by the CM Supervisor, Manager, or Director.

Requirements

What you’ll need

3+ years Care Coordination experience; or any combination of education and experience, which would provide an equivalent background.
1+ years supervisory/lead experience in a health care setting or any combination of education and experience, which would provide an equivalent background.
High school diploma or general education degree (GED); with one to three months related experience and/or training; or equivalent combination of education and experience.
No licensure required.
Ability to analyze data for trends.
Knowledge of Managed Care Plans and medical terminology.
Computer skills, 25 WPM, including Microsoft Outlook, Excel, and Word.
Good oral, written, and telephone skills.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
Basic computer skills.
Good organizational skills.
Ability to reason and carry out instructions.
Good interpersonal skills.
Read, write and speak English fluently.
Ability to file systematically.
Ability to perform essential functions, including required standing, walking, sitting, hand and finger use, reaching, and lifting/moving up to 10 pounds.

Benefits

Comp & perks

Equal Employment Opportunity and Affirmative Action
Reasonable accommodations under the Americans with Disabilities Act (ADA)