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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in image collection services and data integrity, ensuring compliance with regulatory guidelines and sponsor protocols. Strong ability to support clinical sites and customers while maintaining high standards of quality assurance and customer service.
Highest-signal resume keywords
Image Collection ServicesData IntegrityQuality AssuranceCustomer ServiceRegulatory Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryData CompilationQuality Assurance ActivitiesSOP ComplianceClinical Trials Support
Soft Skills
Strong Written CommunicationStrong Oral CommunicationAbility to Work IndependentlyCustomer Service OrientationAdaptability in Fast-Paced Environment
Certifications & Qualifications
Post-Secondary Certificate
Industry Keywords
Image ServicesClinical SitesSponsor ProtocolsData CollectionProject Life Cycle
About the role
Key responsibilities & impact- Assist in executing Image Services activities with focus on data integrity and reliability
- Provide image collection services for data collection and user system operations
- Support internal and external customers, clinical sites, and sponsors under the direction of the Manager, Image Services
- View, enter, and compile data according to sponsor protocols and regulatory guidelines
- Assist with collection and distribution of data and documents to and from clinical sites and sponsors
- Provide image collection and customer service support following applicable work instructions
- Support peers, sponsor sites, project team members, and central readers throughout the project life cycle
- Record, file, and maintain customer documents according to project and regulatory guidelines
- Carry out image collection activities in accordance with standard processes and industry standards
- Perform regular quality assurance activities to check completeness and accuracy and ensure SOP compliance
Requirements
What you’ll need- Minimum of a one-year post-secondary certificate or 1–3 years of equivalent experience
- Interest in imaging, clinical trials, data, and furthering human health
- Strong written and oral communication skills
- Passion for providing excellent customer service
- Ability to work independently in a fast-paced environment
- Availability for all shifts—days, afternoons, and nights—as this is a 24-hour operation, excluding weekends
- May require availability for statutory holidays and on-call support from time to time
Benefits
Comp & perks- Bonus
- Potential shift premiums or other compensation associated with shift work (not explicitly stated)