Content and Communications Lead

All Hands and Hearts

. Develop and carry out content strategy aligned with organizational priorities and fundraising goals .

Posted 10/21/2026full-timeRemote • Massachusetts • United StatesSenior💰 $60,000 - $71,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and executing content strategies that align with organizational goals, while producing high-quality written and visual content across various platforms. Proficient in managing editorial calendars and engaging diverse audiences through compelling storytelling and multimedia production.

Highest-signal resume keywords

Content Strategy DevelopmentMultimedia StorytellingWordPress/Gutenberg CMS ProficiencyAdobe Creative Suite FamiliarityNonprofit Sector Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

WritingPhotographyVideographyContent EditingStorytellingEmail MarketingSocial Media ManagementVisual Content ProductionContent PlanningAudience Segmentation

Soft Skills

Highly OrganizedCross-Cultural SensitivityFlexibilityAbility to Work Under PressureStrong Communication

Tools & Technologies

ActiveCampaignGoogle WorkspaceSlackCanvaAdobe PhotoshopAdobe LightroomAdobe Premiere ProCapCutNotionSocial Media Platforms

Industry Keywords

Nonprofit SectorHumanitarian SectorMedia SectorCommunity EngagementDisaster Response

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Develop and carry out content strategy aligned with organizational priorities and fundraising goals
Maintain core messaging, talking points, and brand voice guidance across channels and teams
Advise communications leadership and program teams on campaign and announcement messaging
Draft key messages and statements for Communications leadership
Capture, write, and produce stories showcasing programs, milestones, and community impact
Maintain a pipeline of ready-to-use content for social, email, website, donor reports, and press
Maintain an organized, tagged content library on Google Drive and the website
Uphold brand voice, dignity, authenticity, and safeguarding standards
Plan, write, and edit weekly blog posts and long-form stories centered on community voices
Own the editorial calendar and pipeline of ready-to-publish stories
Contribute content for the Annual Report, Giving Tuesday/EOY campaigns, impact newsletters, and donor stewardship series
Repurpose core stories across channels
Write, build, and send weekly newsletters and response emails in ActiveCampaign or similar
Plan email calendars, segment audiences, test performance, and improve future sends
Manage content strategy and calendars for Instagram, Threads, Facebook, LinkedIn, X, YouTube, and TikTok
Edit copy and formatting for each platform and audience
Manage content from visual and multimedia content producers
Monitor engagement and community conversations, responding or escalating as needed
Edit b-roll and photos for social media
Lead content for disaster activations across blog, email, website, and social
Scale communications output rapidly for fundraising and media needs
Identify and secure on-the-ground content creators
Gather real-time information, stories, and assets from field teams
Share survivor, staff, and volunteer experiences accurately and with dignity
Create creative briefs and guidance for field staff, volunteers, and external creatives
Provide storytelling and content-capture guidance to on-the-ground creators and program staff
Report to the Head of Communications

Requirements

What you’ll need

Bachelor’s Degree in Communications, Journalism, Creative Writing, or a related field preferred; equivalent professional experience will also be considered
5+ years of experience in writing, photography, videography, or multimedia storytelling
Experience ideally within the nonprofit, humanitarian, or media sectors
Ability to produce high-quality written and visual content under tight deadlines and in challenging environments
Experience gathering stories directly from the field and transforming them into emotionally engaging, human-centered narratives
Proficiency with WordPress/Gutenberg CMS, ActiveCampaign or similar ESP, and major social media platforms
Familiarity with photography, videography, and multimedia editing, including Adobe Photoshop, Lightroom, Premiere Pro, and CapCut or similar
Ability to produce, edit, and package visual stories optimized for web and social media platforms
Experience with Canva, Adobe Creative Suite, Google Workspace, Slack, Zeck, and Notion
Highly organized, flexible, and able to manage multiple priorities
Ability to work in structured content planning and fast-moving, unpredictable environments
Cross-cultural sensitivity and ability to engage respectfully in diverse settings
Comfortable operating in newsroom mode during disasters, including evenings and weekends
Ability to use AI as an assistant for grammar, structure, ideation, and research without using it to write drafts
Comfortable with flexible, non-traditional work hours during response periods
Willingness to travel up to 25% of the time
Willingness to live in a communal environment while on program

Benefits

Comp & perks

Flexible working hours
Unlimited PTO
Opportunity to travel to program
Medical, vision, and dental insurance plans (US Employees)
Flex Spending Account (US Employees)
401K with safe harbor match for U.S. staff (US Employees)
Travel to and from program location