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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in provider data management, including auditing provider listings, reconciling rosters, and navigating payer policies. Proficient in denial management and credentialing processes, with strong attention to detail and the ability to adapt in a fast-paced environment.
Highest-signal resume keywords
Provider Data ManagementDenial ManagementPayer OperationsCredentialing StandardsRoot-Cause Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Provider Directory AccuracyDemographic Data ManagementCPT/ICD-10 FamiliarityPayer Policy ResearchData Reconciliation
Soft Skills
Attention to DetailSelf-DirectedComfortable with AmbiguityStrong Communication
Tools & Technologies
Payer PortalsClearinghousesSpreadsheets
Industry Keywords
Revenue Cycle ManagementHealthcare AdministrationMedicareMedicaidNCQACMSTelehealthDigital Health
About the role
Key responsibilities & impact- Own provider data integrity across every system
- Audit provider listings in payer directories and pursue corrections
- Reconcile provider rosters against payer records on a recurring schedule
- Serve as the point person for enrollment and provider-data escalations
- Partner with Revenue Cycle to triage denials and identify root causes
- Research and interpret payer policy, including medical policy bulletins, telehealth and virtual care rules, prior authorization requirements, fee schedules, and provider manuals
- Locate and maintain executed agreements, amendments, rosters, W9s, and welcome letters
- Document payer requirements and resolved escalations in durable internal references
- Support contracting and credentialing by preparing, submitting, and tracking payer applications for new health plan partnerships and service lines
- Provide surge support for follow-up, deficiency resolution, revalidations, and trackers
Requirements
What you’ll need- 2+ years in provider data management, revenue cycle, denials, payer operations, credentialing, or healthcare administration; internship or adjacent RCM experience counts
- Genuinely self-directed
- Enjoy researching and finding payer policies and requirements
- Root-cause analysis mindset
- Exceptional attention to detail
- Comfortable on the phone with payers
- Strong with spreadsheets and quick to learn new systems and payer portals
- Comfortable with ambiguity and shifting priorities in a fast-paced, remote-first environment
- Able to document solutions and processes
- Hands-on experience with payer portals and clearinghouses such as Availity is preferred
- Experience with provider directory accuracy, roster submissions, or demographic data management is preferred
- Denial management or AR follow-up experience is preferred
- Familiarity with commercial payer requirements; Medicare and Medicaid exposure is a plus
- Multi-state telehealth, digital health, or high-growth healthcare experience is preferred
- Exposure to credentialing standards such as NCQA and CMS is preferred
- Working familiarity with CPT/ICD-10 and modifiers; no certification required
Benefits
Comp & perks- Equity
- Professional development and employee learning programs
- Comprehensive health benefits (medical, dental, vision)
- Generous paid time off
- Additional wellness and professional development perks
- 100% remote within the U.S.
- Unlimited PTO
- 11 company holidays
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Long- and short-term disability coverage
- Annual employee wellness stipend
- 401(k) plan
- Parental leave
- Family planning support benefits
- Company-issued laptop
- Annual work-from-home stipend
- Commuter benefits (if applicable)
- Opportunities for advancement
- Collaborative, mission-driven culture focused on improving patient care
