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Care Manager – Care Management for High-Risk Pregnancy
Alliance Health. Provide comprehensive, member-centered care management services for eligible high-risk pregnant members enrolled in Alliance Health’s Care Management for High-Risk Pregnancy program .
Posted 10/14/2026full-timeFayetteville • North Carolina • United StatesJuniorMid-Level💰 $69,592 - $88,729 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in care management for high-risk pregnancies, including prenatal and postpartum care coordination, behavioral health integration, and effective communication with diverse stakeholders. Proficient in developing individualized care plans and addressing social determinants of health to enhance member engagement and outcomes.
Highest-signal resume keywords
Care ManagementHigh-Risk Pregnancy SupportBehavioral Health IntegrationLicensed Clinical Social Worker (LCSW)Community Health Coordination
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Care CoordinationCase ManagementDischarge PlanningUtilization ManagementAssessment CompletionCare Plan DevelopmentData AnalysisRisk StratificationDocumentationMember Engagement Strategies
Soft Skills
CommunicationCollaborationProblem-SolvingCultural ResponsivenessOrganization
Tools & Technologies
Care Management Technology
Certifications & Qualifications
Licensed Clinical Social Worker (LCSW)Registered Nurse (RN)
Industry Keywords
Maternal HealthMedicaid Managed CareSocial Drivers of HealthTailored PlanCommunity Resources
About the role
Key responsibilities & impact- Provide comprehensive, member-centered care management services for eligible high-risk pregnant members enrolled in Alliance Health’s Care Management for High-Risk Pregnancy program
- Support early identification, outreach, assessment, care planning, provider coordination, education, barrier resolution, social needs referrals, postpartum transition planning, and documentation
- Support members identified for CMHRP during pregnancy and postpartum
- Provide subject matter expertise regarding members’ physical and/or behavioral health to support a whole-person approach to care management
- Collaborate with Alliance staff, providers, physicians, specialty care providers, community partners, and stakeholders
- Conduct timely outreach and engagement; confirm eligibility, explain services, support enrollment, and document declinations or inability to contact
- Complete assessments covering pregnancy-related risks, behavioral health needs, social drivers of health, prenatal-care barriers, member goals, and support needs
- Develop and maintain individualized care plans with members, providers, and other supports
- Provide education and support related to prenatal care, warning signs, medication adherence, appointments, postpartum care, infant handoffs, and community resources
- Identify and help resolve transportation, food, housing, language access, behavioral health, substance use, interpersonal safety, and other social-health barriers
- Escalate urgent maternal-health, behavioral-health crisis, safety, missed-appointment, or unresolved-access concerns
- Coordinate with OB providers, pregnancy-management providers, Advanced Medical Homes, hospitals, behavioral-health providers, pharmacies, Local Health Departments, and community partners
- Participate in case reviews, supervision, quality audits, training, workflow refinement, and performance improvement
- Document outreach, assessments, care plans, referrals, communications, escalations, and case closures accurately and timely
- Review, validate, and interpret patient-identification and risk-stratification data; recommend care-management adjustments
- Analyze member needs, guide staff-training development, identify resource needs, and assess workflow consistency
- Travel between Alliance offices, meetings, sponsored events, members, providers, stakeholders, and court hearings as required
Requirements
What you’ll need- Master’s degree from an accredited college or university in Human Services or related field and at least two (2) years of full-time, post graduate degree experience providing care management, case management, care coordination, discharge planning, or utilization management to members with Behavioral Health and Physical Health conditions in a behavioral health, medical, or managed care setting
- Fully or provisionally licensed in the State of North Carolina as a LCSW, LMFT, LCAS, LCMHC, or LPA
- OR graduation from a school of nursing and licensure as a Registered Nurse and three (3) years of full-time, post degree experience
- Must be licensed as a Registered Nurse in the State of North Carolina
- Experience in care management, maternal health, high-risk pregnancy support, Medicaid managed care, behavioral health, community health, or human services preferred
- Knowledge of prenatal and postpartum care coordination, social drivers of health, behavioral health needs, community resources, and member engagement strategies preferred
- Knowledge of the Tailored Plan and Medicaid Direct Transformation
- Knowledge of Tailored Plan standards or procedures
- Strong communication, engagement, documentation, organization, cultural responsiveness, problem-solving, and collaboration skills
- Ability to build trust with members, coordinate across providers and community partners, manage multiple priorities, recognize escalation needs, use care management technology, and follow standardized workflows while adapting support to individual member needs
- Satisfactory background and MVR (Motor Vehicle Record) check required after offer acceptance and before start date
Benefits
Comp & perks- Medical, Dental, Vision, Life, Long Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility