Executive Assistant I – MPSO

Alliance Health

. Manage the administrative functions for the Member and Provider Services Operations Division .

Posted 9/28/2026full-timeMorrisville • North Carolina • United StatesMid-LevelSenior💰 $23 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong administrative management capabilities, including proficiency in Microsoft Office products, effective communication skills, and the ability to streamline office procedures. Capable of fostering a positive work environment while ensuring compliance with policies and procedures.

Highest-signal resume keywords

Office Management PracticesMicrosoft Office ProficiencyPresentation DevelopmentProblem ResolutionStaff Training and Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Administrative ExperienceInformation GatheringWriting SkillsWorkflow OrganizationProject CoordinationPolicy AnalysisAudiovisual Equipment UseData AnalysisReport DevelopmentP Card Expenditure Monitoring

Soft Skills

Effective CommunicationConflict ResolutionTeam CollaborationJudgment and DiscretionMentoring

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

Administrative SupportDiversity and InclusionRegulatory CompliancePublic ContactProfessional Development

About the role

Key responsibilities & impact

Manage the administrative functions for the Member and Provider Services Operations Division
Set work priorities and assist in running the division day-to-day
Resolve problems and conflicts using initiative and judgment
Order and track supplies and monitor P card expenditures
Liaise with Facilities and vendors on workspace, maintenance, and service issues
Make travel arrangements for division personnel
Review and route correspondence; draft, edit, and disseminate letters, memos, and other documents
Manage calendars and maintain details for the COO and division staff
Conduct research and interpret and analyze policies, procedures, and processes
Streamline division office procedures and workflows
Maintain copier/scanner functionality and coordinate repairs
Represent the COO on committees or in dealings with external organizations
Arrange meeting logistics, agendas, documents, technical setup, and invitations
Prepare and edit presentations; take, transcribe, and publish minutes
Provide general administrative support, including front desk, phone, visitor, and mail duties
Work with Human Resources and the COO to attract, maintain, and retain qualified staff
Ensure staff training, policy compliance, role clarity, resources, and regulatory/accreditation compliance
Promote a positive, diverse, and inclusive work environment
Resolve conflicts and disputes and ensure consistent, ethical standards
Set performance goals, provide feedback, coaching, and mentoring, and support professional development
Encourage cross-team collaboration and partnership

Requirements

What you’ll need

High School degree or equivalent and five (5) years of progressively responsible administrative experience including two (2) years of administrative or office management experience involving substantial public contact, information gathering, and writing experience; or Associate’s degree and three (3) years of related experience
Thorough knowledge of office management practices
Knowledge of Microsoft Office products; Word, Excel, PowerPoint
A MS Excel and PowerPoint test will be administered to assess candidates' level of proficiency
Skill in communicating, both verbally and in writing
Skill in organizing workflow and coordinating activities
Skill in developing presentations, presentation materials, and reports
Ability to use audiovisual equipment and to train others in its use
Ability to establish and maintain effective working relationships with subordinates, peers, management, and the general public
Ability to coordinate a variety of resources in gathering information and independently answering inquiries
Ability to exercise independent judgement and discretion
Ability to resolve problems and questions independently
Ability to plan and coordinate special projects, information systems, and day-to-day operations
Ability to analyze and interpret a variety of policy and procedural guidelines for problem resolution and/or information purposes
Ability to prioritize and manage a volume of complex administrative tasks
Education: High School or better in General Studies

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility