Senior Data Operations Analyst, Care Management

Alliance Health

. Support the design, development, and implementation of care management reporting requirements .

Posted 9/15/2026full-timeMorrisville • North Carolina • United StatesSenior💰 $69,592 - $88,729 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data acquisition, analysis, and reporting within healthcare operations, utilizing tools such as SQL, R/Python, and MicroStrategy. Proven ability to communicate complex findings to diverse stakeholders and implement process improvements using Lean Six Sigma methodologies.

Highest-signal resume keywords

Data Acquisition and AnalysisSQL ProficiencyLean Six Sigma Green BeltHealthcare Operations KnowledgeData Visualization Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data IntegrationData ValidationExploratory Data AnalysisStatistical Data AnalysisReport DevelopmentDashboard DesignAdvanced Excel SkillsMicroStrategyR/Python ProgrammingSQL

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsAdaptabilityTime Management

Tools & Technologies

Microsoft Office SuiteElectronic Health RecordsData Management ToolsSharePointJiva

Certifications & Qualifications

Six Sigma Green Belt

Industry Keywords

Care ManagementHealthcare OperationsData IntegrityQuality Assurance TestingOperational Workflows

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Support the design, development, and implementation of care management reporting requirements
Conduct quality assurance testing related to reporting, data integrity, and analyses
Monitor and oversee operational reports
Act as an interdepartmental liaison for Care Management data collection and report development
Perform data acquisition, analysis, and evaluation using advanced platform queries, MicroStrategy, Excel, and other data management tools
Design reporting solutions, dashboards, and alerts to maximize efficiency
Design reports merging data from State data, the data warehouse, Jiva, Excel, and SharePoint
Ensure accuracy of reports and metrics for external and internal stakeholders
Support data assurance and integrity efforts and completion and validation of state-required reports
Engineer processes for gathering statistical data, identifying trends, and translating insights into actionable recommendations
Implement Lean Six Sigma or similar process improvement methodologies
Maintain records of actions supporting efficient processes and data integrity
Write report requirements, submit requests, and coordinate report development with IT resources
Monitor changes in workflows and reporting requirements and quality-control updates
Analyze Care Management activities and data, translate findings into report documentation specifications, and present data
Support operational documentation platform workflows
Lead clarification of unclear specifications
Collaborate with Care Management leadership and operations to improve workflows and reporting
Oversee ongoing non-automated reporting
Manage timelines and coordinate with Care Management, IT, and other internal teams
Conduct peer reviews and test solutions for functionality and data accuracy
Provide end-user support and data interpretation
Support communication and training on processes impacting reporting
Attend relevant trainings, meetings, committees, work groups, and in-person meetings as required

Requirements

What you’ll need

Bachelor’s degree in Computer Science, Information Science, Informatics, human services/healthcare, or S.T.E.M. fields of study with a focus on quantitative and qualitative analysis
Five years of hands-on analytic work involving heterogeneous datasets, structured data, and time-series data
Three or more years of experience providing direct analytic support to a business unit or cross-functional workgroup
Experience with data acquisition, analysis, evaluation, data integration, validation, cleaning, preprocessing, and exploratory data analysis
Ability to communicate findings through reports, dashboards, and presentations to technical and non-technical stakeholders
Ability to maintain well-documented code, reports, and analytical workflows
Knowledge of healthcare operations and Care Management concepts, roles, and responsibilities
Ability to learn and adapt to new software systems quickly
Experience with electronic health records or other healthcare documentation software systems
Ability to interpret reporting requirements into operational workflows
Knowledge of data visualization principles and strategies
Strong analytical, conceptual, and problem-solving skills
Ability to manage multiple priorities and adjust quickly to changing priorities
Ability to work independently without a high degree of supervision
Computer proficiency in Microsoft Excel and Microsoft Office Suite (Outlook, Teams, Visio, and PowerPoint)
Ability to use SQL, R/Python, and Git to retrieve, analyze, manage, and document data workflows
Six Sigma Green Belt certification required
Must reside in North Carolina and be willing to travel to the home office in Morrisville, NC for onsite team meetings as needed

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility