Senior Director – Community Integration and Transition Services

Alliance Health

. Develop and implement best practices for Transition to Community Living (TCL), community services and supports, and Community Health Worker models for individuals with Serious Mental Illness and co-occurring disorders .

Posted 11/4/2026full-timeMorrisville • North Carolina • United StatesSenior💰 $138,343 - $176,387 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Transition to Community Living (TCL) and Community Health Worker models, with a strong focus on program development, stakeholder engagement, and compliance with the NC Olmstead Settlement Agreement. Proven ability to lead complex multisystem projects and enhance organizational outcomes through effective communication and leadership.

Highest-signal resume keywords

Master’s Degree in Human ServicesFive Years of Behavioral Health ExperienceProgram Development KnowledgeOlmstead Requirements ExpertiseLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program DevelopmentProject ManagementData AnalysisCompliance MonitoringPerformance Metrics Assessment

Soft Skills

Excellent Communication SkillsConflict Resolution SkillsRelationship BuildingCoaching and Training

Tools & Technologies

MS Office Suite

Certifications & Qualifications

Clinical Licensure (Preferred)Driver License

Industry Keywords

Transition to Community LivingCommunity Health WorkerNC Olmstead Settlement Agreement1915 Service SystemStakeholder Engagement

About the role

Key responsibilities & impact

Develop and implement best practices for Transition to Community Living (TCL), community services and supports, and Community Health Worker models for individuals with Serious Mental Illness and co-occurring disorders
Develop high-quality teams and strong stakeholder partnerships supporting in-reach, diversion, transition, and social determinants of health coordination
Develop clear messaging and align communication plans with organizational priorities
Manage change-related communications and support implementation of new programs, partnerships, workflows, and service models
Collaborate with Alliance leadership, operational teams, clinical and community partners, compliance, government affairs, and provider network staff
Partner with the Senior Vice President, Community Health and Integration to advance organizational strategy
Set vision, policies, procedures, and data expectations for TCL and Community Health Worker models
Assign work, manage special projects, and recommend operational improvements
Oversee projects aligned with the DOJ Settlement Agreement, settlement sustainability plan, and NC Olmstead Plan
Prepare reports with data, findings, and recommendations for executives, senior management, and external stakeholders
Standardize operations across counties, functions, and teams while addressing community-specific needs
Coordinate messaging across teams and advise senior leaders on risks, stakeholder impacts, timing, sequencing, and change management
Lead communication workstreams for major transitions, program launches, service model changes, contract changes, system implementations, and cross-functional initiatives
Prepare department leaders and subject matter experts for presentations, briefings, meetings, public-facing conversations, and partner engagement
Oversee, support, and coach leadership staff for Transition Operations, Community Health and Data Analysis, and the Data & Integrity Manager
Ensure staff training in Alliance policies, procedures, and business processes
Identify training needs and provide coaching on technology, practice changes, and change management
Ensure TCL and Community Health Worker teams have necessary tools and support
Promote collaboration, accountability, responsiveness, transparency, and service excellence
Review and approve workflows and desk procedures
Serve as a communication liaison among Alliance leadership, internal departments, providers, community partners, DHHS, and other external audiences
Work with DHHS and state partners to support outcomes for the DOJ Settlement Agreement, sustainability plan, and NC Olmstead Plan
Monitor outcomes across all phases of TCL
Submit required TCL, post-TCL, NC Olmstead Plan, and Community Health Worker model reporting accurately and timely
Improve workflows, procedures, and organizational outcomes across internal departments
Assess key performance indicators, productivity metrics, quality outcomes, timeliness standards, and program deliverables
Ensure compliance with contractual requirements and develop risk-mitigation strategies
Establish team metrics and feedback mechanisms to assess effectiveness, understanding, readiness, and adoption
Perform other duties as assigned

Requirements

What you’ll need

Master’s degree in Human Services, Social Work, Public Health, or a related field from an accredited college/university
Five (5) years of progressive experience with behavioral health population transition services
At least five (5) years of progressive management experience
Clinical licensure is preferred
Knowledge of and experience with Program development
Knowledge of and experience with Olmstead Requirements
Knowledge of the NC Olmstead Settlement Agreement
Knowledge of the 1915 service system
Ability to develop, lead, manage and report on complex multisystem projects
Proficiency in MS Office (Word, Excel, PowerPoint, & Outlook)
Excellent skill in communicating, both verbally and in writing
Excellent Conflict Resolution skills
Excellent Leadership skills
Ability to establish and maintain effective working relationships with internal and external stakeholder
Driver License

Benefits

Comp & perks

Medical, Dental, Vision, Life, Long Term Disability
Generous retirement savings plan
Flexible work schedules including hybrid/remote options
Paid time off including vacation, sick leave, holiday, management leave
Dress flexibility