Supv, Provider Relations

. Develop and maintain relationships with network providers .

Posted 9/25/2026full-timeMorrisville • North Carolina • United StatesMid-LevelSenior💰 $91,192 - $116,270 per yearWebsite

Key responsibilities & impact

Develop and maintain relationships with network providers
Provide technical assistance and support to providers
Recruit providers to fulfill network needs
Coordinate cross-departmental initiatives identified internally or by the State of North Carolina
Assist with special initiatives
Manage and develop staff in collaboration with Human Resources and senior management
Maintain staff training, policy compliance, workflows, resources, and performance goals
Provide feedback, coaching, mentoring, and professional development support
Promote a positive, diverse, inclusive, and respectful working environment
Resolve conflicts and disputes
Assign providers to Provider Relations Specialists and maintain recruiting workflows
Train the team on recruiting tasks and platforms such as Salesforce
Monitor recruiting goals and team progress
Analyze the service array and identify provider gaps
Collaborate with the Director of Provider Network Operations to plan, develop, and implement organizational goals, policies, and procedures

What you’ll need

Must reside in North Carolina
Bachelor’s degree in Human Services from an accredited college or university and five years of experience in counseling, nursing, psychology, social work, or related human services field; OR master’s degree in Human Services and three years of related experience; OR graduation from an associate degree in nursing or diploma program of nursing and five years of experience in the treatment of mental illness
Preferred minimum of two years supervisory experience
Knowledge of disability areas including Traumatic Brain Injury, Mental Health, Substance Use, and Developmental/Intellectual Disabilities
Knowledge of treatment, habilitation, and support best practices
Knowledge of provider-impacting systems and legal, waiver, and program requirements
Basic project management skills
Proficient with Microsoft Office Suite (Outlook, Word, Excel)
Leadership, team building, diplomacy, discretion, communication, problem-solving, and conflict resolution skills
Ability to work successfully with interdepartmental teams
Ability to organize multiple tasks and priorities and manage deadlines
Willingness to travel to the Morrisville home office for onsite team meetings as needed

Comp & perks