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Corporate Quality Assurance Analyst
Alliant Insurance Services. Perform thorough file audits for various accounts and lines of business to ensure procedures are properly documented and compliance standards are met .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting thorough audits and ensuring compliance within the insurance industry, with a strong focus on process improvement and quality assurance. Proficient in analyzing data and providing actionable feedback while effectively managing multiple priorities.
Highest-signal resume keywords
Commercial Property & Casualty ExperienceQuality Assurance ExperienceApplied Epic ProficiencyAnalytical SkillsStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
File AuditsProcess ImprovementData AnalysisAudit DocumentationQuality AssuranceCompliance StandardsAudit Findings ConsolidationPeer Review ValidationBest-Practice FeedbackTime Management
Soft Skills
Attention to DetailOrganizational SkillsProblem-Solving SkillsCollaborationPrioritization
Tools & Technologies
Microsoft Office SuiteQA ToolsAudit Forms
Industry Keywords
Insurance IndustryRisk ManagementCommercial P&CEmployee BenefitsAccount Servicing
About the role
Key responsibilities & impact- Perform thorough file audits for various accounts and lines of business to ensure procedures are properly documented and compliance standards are met
- Review and validate peer audit forms to ensure accuracy and consistency
- Analyze responses from auditees and provide clear, best-practice-based feedback
- Collaborate with team members and participate in enhancing QA processes, workflows, and reference guides
- Evaluate and recommend process improvements to the audit process and implement audit form changes
- Consolidate audit findings and prepare summary results
Requirements
What you’ll need- Associate’s degree in Business, Risk Management, Insurance, or related field, or equivalent combination of education and experience
- Two (2) or more years’ Commercial Property & Casualty account servicing experience (Asst. Account Manager, Account Manager, or Technical Assistant roles, preferred)
- Two (2) or more years of Quality Assurance or audit experience in the insurance industry (Commercial P&C and/or Employee Benefits), preferred
- Applied Epic experience, preferred
- Strong written and verbal communication skills, including the ability to present findings clearly
- Excellent analytical skills with a keen eye for detail and accuracy
- Excellent organization, time management, and prioritization skills
- Proficiency in Microsoft Office Suite; experience with QA tools
- Ability to work independently while managing multiple priorities and deadlines
- Strong problem-solving skills and a process improvement mindset