Corporate Quality Assurance Analyst

Alliant Insurance Services

. Evaluate account service processes across various lines of business for adherence to policies, regulatory requirements, and quality standards .

Posted 11/10/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance and audit processes within the insurance industry, with a strong focus on compliance, documentation, and process improvement. Proficient in analyzing data and providing actionable feedback to enhance service quality and operational efficiency.

Highest-signal resume keywords

Quality Assurance ExperienceCommercial Property & Casualty ExperienceApplied Epic ProficiencyStrong Analytical SkillsMicrosoft Office Suite Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceAudit ProcessesFile AuditsCompliance StandardsProcess ImprovementData AnalysisDocumentationFeedback ProvisionAccount ServicingRegulatory Requirements

Soft Skills

Strong Communication SkillsExcellent OrganizationTime ManagementProblem-Solving SkillsAttention to Detail

Tools & Technologies

QA ToolsMicrosoft Office SuiteAudit Forms

Industry Keywords

Insurance IndustryCommercial P&CEmployee BenefitsRisk ManagementAccount Manager

About the role

Key responsibilities & impact

Evaluate account service processes across various lines of business for adherence to policies, regulatory requirements, and quality standards
Perform thorough file audits for various accounts and lines of business
Ensure procedures are properly documented and compliance standards are met
Review and validate peer audit forms for accuracy and consistency
Analyze auditee responses and provide clear, best-practice-based feedback
Collaborate with team members to enhance QA processes, workflows, and reference guides
Evaluate and recommend audit process improvements
Implement audit form changes
Consolidate audit findings and prepare summary results

Requirements

What you’ll need

Associate’s degree in Business, Risk Management, Insurance, or related field, or equivalent combination of education and experience
Two (2) or more years’ Commercial Property & Casualty account servicing experience (Asst. Account Manager, Account Manager, or Technical Assistant roles), preferred
Two (2) or more years of Quality Assurance or audit experience in the insurance industry (Commercial P&C and/or Employee Benefits), preferred
Applied Epic experience, preferred
Strong written and verbal communication skills, including the ability to present findings clearly
Excellent analytical skills with a keen eye for detail and accuracy
Excellent organization, time management, and prioritization skills
Proficiency in Microsoft Office Suite; experience with QA tools
Ability to work independently while managing multiple priorities and deadlines
Strong problem-solving skills and a process improvement mindset