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Lead Account Executive
Alliant Insurance Services. Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing client relationships and a large book of business while leading a service team. Proficient in client analysis, negotiation, and developing new business opportunities within the insurance industry.
Highest-signal resume keywords
Client Relationship ManagementInsurance LicenseTeam LeadershipBusiness DevelopmentMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Renewal AnalysisCoverage Contract ReviewVendor Relationship ManagementCross-Selling OpportunitiesNegotiation Skills
Soft Skills
Excellent Communication SkillsProblem Solving SkillsTime Management SkillsOrganizational SkillsTeamwork
Tools & Technologies
Agency Management SystemMicrosoft Office Suite
Certifications & Qualifications
Valid Insurance LicenseContinuing Education Requirements
Industry Keywords
Book of BusinessService Team ManagementRFP ResponsesClient InquiriesInsurance Industry
About the role
Key responsibilities & impact- Acts as an agent of Producer assigned accounts, including servicing and/or solicitation activities
- Manages book of business and directs the work of a service team
- Manages client-required services and maintains client relationships with minimal input from Producers
- Manages a large book of business through direction of employees on a service team
- Receives and develops new business leads from Producers and identifies and develops cross-sell opportunities
- Acts as direct point of contact for clients from time of lead
- Leads representation for an assigned book of business
- Participates in team selling processes, including finalist interviews and RFP responses
- Prepares and presents client renewal analysis
- Sells renewal business to existing clients and, where applicable, sells additional lines of coverage
- Promotes other agency services through Producer Service Proposals
- Provides analysis and recommendations concerning clients' existing coverages
- Selects carriers for solicitation and negotiates with carriers regarding benefit and premium considerations
- Responds to client inquiries, including benefit and claim questions and issues
- Reviews client coverage contracts and amendments for accuracy
- Manages and negotiates third-party vendor relationships and contracts on behalf of clients
- Manages a dedicated service team
- Serves as a technical expert and assists department members in resolving complex issues
- Provides mentoring and coaching to departmental staff
- Creates new client sales opportunities
- Creates motivational action plans for personnel development with defined performance goals
- Collects fees and reconciles and resolves outstanding balances within 60 days of invoicing
- Maintains agency management system data standards and data integrity
- Performs duties in accordance with company policies, procedures, and applicable federal, state, and local laws
- Performs other duties as assigned
Requirements
What you’ll need- Bachelor's Degree or equivalent combination of education and experience
- Ten (10) or more years related work experience
- Must continue to meet Continuing Education requirements for license renewal
- Valid Insurance License
- Proficient in Microsoft Office Suite
- Excellent verbal and written communication skills
- Good problem solving and time management skills
- Ability to work within a team and to foster teamwork
- Good planning, organizational and prioritization skills