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Manager, Salesforce Product Owner
Alliant Insurance Services. Serve as the senior role and primary functional point of contact for Salesforce initiatives .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Salesforce product ownership and management, with a strong focus on Agile methodologies and team leadership. Capable of developing and executing multi-year product roadmaps while ensuring stakeholder alignment and delivering measurable business outcomes.
Highest-signal resume keywords
Salesforce Product OwnershipAgile MethodologiesPeople ManagementSalesforce CertificationsProduct Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce StrategyBacklog ManagementRoadmap PlanningQuality AssuranceUser Acceptance TestingData AnalysisRelease PlanningDefect ManagementPerformance ManagementStakeholder Communication
Soft Skills
LeadershipProblem-SolvingCollaborationAnalytical SkillsCommunication
Tools & Technologies
SalesforceMicrosoft OfficeSAFe AgileScrumKanban
Certifications & Qualifications
Salesforce Certified Business AnalystSalesforce Certified Sales Cloud ConsultantSalesforce Certified AdministratorSalesforce Certified Platform App Builder
Industry Keywords
Insurance IndustryCRM ProductsProduct RoadmapAgile Development TeamsStakeholder Management
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Serve as the senior role and primary functional point of contact for Salesforce initiatives
- Manage and prioritize the Salesforce product backlog based on business value, strategic objectives, stakeholder needs, and steering committee alignment
- Gather requirements, shape Salesforce vision and strategy, and coordinate a multi-year product roadmap and adoption plan
- Identify opportunities to improve CRM products, Producer experience, productivity, Salesforce adoption, and Opportunity velocity and close rate
- Own product and program execution, including roadmap sequencing, delivery planning, dependencies, risks, milestones, stakeholder communications, and business readiness
- Provide Product Owner direction for Agile ceremonies, sprint planning, daily coordination, sprint reviews, retrospectives, and continuous delivery improvement
- Partner with Salesforce developers, administrators, architects, DevSecOps resources, and technical teams to ensure compliant, high-quality solutions
- Review and approve solution designs from a business and product perspective
- Lead user acceptance testing, business readiness, stakeholder feedback, defect prioritization, and business acceptance activities
- Provide leadership and governance for quality assurance, test strategy, regression coverage, release quality, and defect management
- Monitor and report KPIs and outcome measures for Salesforce initiatives
- Foster continuous improvement and innovation across the CRM Product Group and functional delivery teams
- Lead and directly manage a multidisciplinary team of Project Managers, Scrum Masters, Salesforce Solution Architects, Business Architects, and QA professionals
- Manage recruiting, hiring, onboarding, goal setting, performance management, compensation and promotion recommendations, career development, succession planning, and employee engagement
- Manage team capacity and resource allocation across Salesforce initiatives
- Present product strategy, roadmap, delivery status, risks, and recommendations to stakeholders and senior leadership
- Act as the functional delivery counterpart to the technical delivery organization
- Manage supplemental and temporary resources and related vendor performance as needed
Requirements
What you’ll need- Bachelor's degree in Business Administration, Information Technology, or a related field; or an equivalent combination of education and experience
- Five (5) or more years of experience in Salesforce product ownership, product management, program management, or a similar platform leadership role, with significant responsibility for Salesforce strategy, roadmap, backlog, and delivery
- Four (4) or more years of experience managing product backlogs and leading Agile development teams
- Three (3) or more years of direct people-management experience, including performance management, coaching, career development, hiring, and development of multidisciplinary teams
- One (1) or more years of experience working as a member of a SAFe Agile Release Train or comparable scaled Agile delivery model
- Five (5) or more years of direct people-management experience in a product, program, architecture, quality assurance, or technology delivery environment
- Four (4) or more years of experience in the insurance industry
- Salesforce Certified Business Analyst
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Strong understanding of Salesforce capabilities, including Sales Cloud, Service Cloud, Data Cloud, and Lightning Experience
- Strong understanding of Agile methodologies and frameworks, including Scrum, Kanban, and SAFe
- Advanced knowledge of product management, program management, project management, roadmap planning, backlog management, release planning, and adoption practices
- Proficient in Microsoft Office products
- Strong leadership, people-management, analytical, problem-solving, stakeholder-management, communication, and collaboration skills
- Ability to coordinate a multi-year product roadmap and translate strategic objectives into executable delivery plans and measurable business outcomes
- Ability to evaluate and approve solution designs from a business and product perspective
- Ability to oversee quality assurance and UAT activities, prioritize defects and risks, and support business acceptance and release readiness
- Ability to deliver persuasive presentations to senior leadership using product, customer, adoption, and performance data