Business Applications Analyst

Allied Benefit Systems

. Serve as the primary liaison between business teams, IT, and vendors for assigned business applications .

Posted 10/27/2026full-timeRemote • Illinois • United StatesMid-LevelSenior💰 $70,000 - $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Application Management and Vendor Management, with a strong focus on process improvement, stakeholder engagement, and project support. Proficient in gathering and analyzing business requirements, facilitating User Acceptance Testing, and maintaining documentation for compliance and governance.

Highest-signal resume keywords

Application ManagementVendor ManagementProject SupportBusiness Process AnalysisUser Acceptance Testing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Workflow DesignSystem SetupUser Access ManagementProcess Flow DevelopmentApplication DocumentationData AnalysisReporting and Metrics DevelopmentTroubleshootingDefect TrackingApplication Performance Monitoring

Soft Skills

Attention to DetailOrganizational SkillsStakeholder EngagementCommunication SkillsTime Management

Industry Keywords

GovernanceComplianceAudit ReadinessVendor OnboardingProcess Improvements

About the role

Key responsibilities & impact

Serve as the primary liaison between business teams, IT, and vendors for assigned business applications
Configure, administer, and maintain business applications, including workflow design, system setup, and user access management
Manage application enhancements, updates, and releases
Gather, analyze, and document business requirements for enhancements, integrations, and process improvements
Develop and maintain process flows, user stories, standard operating procedures, and application documentation
Analyze business processes and implement improvements to increase efficiency, automation, and operational effectiveness
Facilitate requirements gathering sessions and stakeholder meetings
Support implementations, upgrades, and integrations
Coordinate User Acceptance Testing (UAT), including test planning, execution, defect tracking, and validation
Troubleshoot application issues, respond to support tickets, and coordinate resolution with internal teams and vendors
Monitor application performance, user feedback, and vendor service levels
Support vendor onboarding and manage ongoing vendor relationships
Maintain application, vendor, and process documentation for governance, compliance, and audit readiness
Develop and maintain reporting and metrics related to application performance, vendor effectiveness, and process improvements
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience required
Minimum of 5 years of experience in a similar role
Application Management experience
Vendor Management experience
Strong Project or Program Support experience
High attention to detail and organizational skills
Ability to monitor and prioritize multiple deadlines and projects simultaneously
Experience reading, analyzing, and reviewing organizational metrics and data (preferred)
Cable broadband or fiber optic internet service with at least 100Mbps download/25Mbps upload
Ability to perform extended sitting and computer work

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Generous paid time off
Tuition reimbursement
Employee Assistance Program (EAP)
Technology stipend
Fully remote work
Flexible work-from-home arrangement