Contract Performance Manager

Allied Power Group

. Serve as the customer's primary point of contact for contractual maintenance program management obligations related to combustion turbine Covered Units .

Posted 9/23/2026full-timeHouston • Texas • United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing contractual maintenance programs for combustion turbines, including outage scheduling, technical support coordination, and customer communication. Proficient in project scheduling, reporting, and cross-functional collaboration to ensure operational efficiency and customer satisfaction.

Highest-signal resume keywords

Operations ManagementOutage PlanningProject SchedulingCustomer-Facing Service AgreementsTechnical Support Coordination

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outage ManagementParts LogisticsWarranty ResolutionTechnical ReportingDigital Project SchedulingRemote Diagnostic ServicesCondition MonitoringInventory ManagementCross-Functional CoordinationHeavy-Duty Gas Turbines

Soft Skills

Verbal CommunicationWritten CommunicationCustomer EngagementMeeting FacilitationTeam Collaboration

Tools & Technologies

Remote Monitoring PlatformsParts Tracking DatabaseDigital Format Deliverables

Industry Keywords

NERC CIPGas TurbinesCombined Cycle Steam TurbinesService AgreementsMaintenance Program Management

About the role

Key responsibilities & impact

Serve as the customer's primary point of contact for contractual maintenance program management obligations related to combustion turbine Covered Units
Direct outage scheduling and preplanning in coordination with Field Services, Repairs, and Parts organizations
Own the Remote Diagnostic Services notification and escalation process after monitoring installation
Ensure program manager obligations are met across parts logistics, warranty resolution, technical support, and formal reporting
Coordinate communications between APG and the Owner under the Agreement
Coordinate inventory, repair, technical field advisory, transportation, and internal resources for Scheduled Maintenance events
Assist with Scheduled Maintenance projections and outage forecasts
Initiate and resolve warranty claims
Coordinate technical support and facilitate resolution of technical issues affecting Covered Units
Keep the Owner informed of fleet-wide issues
Lead outage scheduling and preplanning with Field Services, Repairs, and Parts teams
Organize and participate in annual meetings, outage planning meetings, readiness reviews, daily mobilization meetings, and post-outage reviews
Distribute meeting agendas and minutes
Provide and maintain detailed digital project schedules for Scheduled Maintenance events
Coordinate staffing plans, crane and special-tools readiness, site access, and material storage/handling
Assist with Unscheduled Maintenance response planning and rapid mobilization
Maintain the parts tracking database
Coordinate warehouse stock, delivery, and shipment of parts
Review parts inventory and ensure parts are secured, shipped, inventoried, and inspected before outages
Arrange shipment of Program Parts from the Site after outages
Serve as the primary contact for RDS notifications
Assess system-generated alarms and events, coordinate engineering escalation, and communicate significant operating events to the Owner
Notify the Owner of potential operational or maintenance issues identified through remote monitoring within 24 hours
Maintain RDS notification and follow-up records
Coordinate monthly Remote Monitoring Reports covering issues and operating trends
Engage 24-hour engineering support for escalated alarms, abnormal conditions, and performance trends
Deliver outage reports after every outage
Prepare and deliver the annual report covering performance upgrades, outage history, issues, resolutions, and updated outage forecasts
Conduct Scheduled Maintenance coordination and post-outage review meetings

Requirements

What you’ll need

7+ years of experience in operations, maintenance, or program/outage management for heavy-duty gas turbines and combined cycle steam turbines (7EA, 7FA, 9FA, 6B, 501D series, or comparable frames)
Demonstrated experience managing customer-facing long-term service agreements
Experience with outage planning cycles
Experience coordinating cross-functionally across field services, parts, repair, and engineering teams
Strong project scheduling skills
Strong written reporting skills
Strong verbal communication skills
Comfortable presiding over customer meetings and producing formal, digital-format deliverables
Working knowledge of remote diagnostic / condition monitoring platforms preferred
Knowledge of NERC CIP considerations preferred
Bachelor's degree in Mechanical or Electrical Engineering, or a related technical discipline; equivalent hands-on experience considered in lieu of a degree
Willingness to work a flexible schedule
Ability to sit, stand, and walk for long periods or until the end of the assigned shift
Ability to safely lift 40 lbs. as needed throughout the assigned shift, with or without assistance
Ability to bend/stoop, squat, reach above shoulder height, crouch, balance, and push/pull

Benefits

Comp & perks

Reasonable accommodation for qualified individuals with disabilities
Flexible schedule to meet role demands
Reasonable accommodations for disabilities or religious beliefs and practices