Administrative Coordinator – Customer Service Coordinator

Allied Roofing Partners

. Close completed jobs accurately and efficiently .

Posted 10/8/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $25 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and time management skills while effectively managing customer follow-up and job closeout processes. Proficient in Microsoft Office Suite and experienced in invoicing and CRM systems, ensuring accurate project records and timely communication.

Highest-signal resume keywords

Customer Service ExperienceProject CoordinationInvoicing and BillingMicrosoft Office Suite ProficiencyAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InvoicingBillingCRM SystemsProject CoordinationAdministrative Support

Soft Skills

Organizational SkillsTime ManagementVerbal CommunicationWritten CommunicationProblem-Solving

Tools & Technologies

Microsoft Office SuiteHigh Speed Internet

Industry Keywords

ConstructionRoofingRestorationHome ServicesRemote Work Experience

About the role

Key responsibilities & impact

Close completed jobs accurately and efficiently
Prepare and process customer invoices in a timely manner
Follow up with customers regarding completed work, satisfaction, and outstanding items
Coordinate schedules, documentation, and communication between customers and internal teams
Maintain accurate project records and update company databases
Track job status and ensure all required paperwork is completed before final closeout
Assist with collections by following up on outstanding invoices when needed
Address customer questions and concerns professionally and promptly
Communicate project updates to customers and stakeholders
Support office operations and administrative tasks as assigned

Requirements

What you’ll need

Previous experience in customer service, project coordination, administrative support, or related role
Strong organizational and time management skills
Excellent verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office Suite (Outlook, Word, Excel)
Experience with invoicing, billing, and CRM systems preferred
High attention to detail and problem-solving abilities
Must have High Speed Internet
EST and or CST time zone required
Construction, roofing, restoration, or home services industry experience is a plus
Experience handling customer follow-up and job closeout processes
Prior experience working remotely preferred

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off and holidays
Professional development opportunities
Supportive team environment