Inside Sales Representative

Allied Roofing Partners

. Handle inbound and outbound calls with homeowners and prospective customers .

Posted 9/24/2026full-timeRemote • New Jersey • United StatesMid-LevelSenior💰 $24 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong sales and customer service capabilities, with a focus on effective communication and follow-up to convert leads into sales. Proficient in using CRM systems to maintain accurate customer information and enhance the overall customer experience.

Highest-signal resume keywords

Strong Sales SkillsCustomer Service ExperienceCRM System ProficiencyLead Follow-Up ExpertiseEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lead ConversionAppointment SchedulingSales Process ManagementAccurate DocumentationCustomer Needs Identification

Soft Skills

Strong Organizational AbilitiesMultitasking SkillsPositive AttitudeProfessional Phone PresenceDependability

Tools & Technologies

CRM SystemsEmailPhone SystemsComputer Proficiency

Industry Keywords

RoofingConstructionExterior RemodelingHome ServicesInside Sales

About the role

Key responsibilities & impact

Handle inbound and outbound calls with homeowners and prospective customers
Respond quickly and professionally to new customer inquiries and leads
Build rapport with homeowners and identify their roofing or exterior home improvement needs
Follow up consistently with new and existing leads
Schedule appointments for the appropriate sales or operations team
Help move qualified opportunities through the sales process
Discuss company services and help homeowners understand their options
Follow up on estimates and outstanding sales opportunities
Work to convert leads and opportunities into sold projects
Maintain accurate customer information, notes, follow-up activity, and sales information within the CRM
Confirm appointments and maintain consistent communication with homeowners
Communicate with customers regarding scheduling, project timelines, and general questions
Work closely with sales and operations teams to ensure a smooth customer experience
Meet individual activity, conversion, and sales expectations
Participate in ongoing sales training, coaching, and team meetings
Help improve customer response times, conversion rates, and overall customer experience

Requirements

What you’ll need

Strong sales, communication, and customer service skills
Comfortable handling a high volume of inbound and outbound calls
Confident speaking with homeowners throughout the day
Comfortable asking questions, identifying customer needs, and moving conversations toward a sale
Motivated by individual performance and commission opportunities
Strong follow-up skills
Positive attitude and professional phone presence
Strong organizational and multitasking abilities
Ability to work independently and remain productive in a remote environment
Comfortable using computers, CRM systems, email, phone systems, and other technology
Strong attention to detail and accurate documentation
Dependable, coachable, and team-oriented
Able to maintain professionalism in a fast-paced, performance-driven environment
Previous inside sales, call center, appointment setting, or customer service experience preferred
Roofing, construction, exterior remodeling, or home services experience preferred
Experience handling both inbound and outbound customer communication
Previous experience working with CRM systems
Experience following up with leads and closing sales opportunities
Remote work experience preferred

Benefits

Comp & perks

1% commission on gross revenue sold
Commission increases to 1.5% of gross revenue sold when sales conversion exceeds 20% during the monthly measurement period
Hourly compensation plus commission opportunity
Remote work opportunity
Stable and growing organization
Long-term growth opportunities
Performance-driven but team-oriented culture
Ongoing training and coaching
Career advancement opportunities
Opportunity to grow within sales, customer experience, or operations