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Charge Capture Representative
Allina Health. Review clinical documentation and accurately assess and enter charges for Emergency, Outpatient, and Observation services .
Posted 9/24/2026full-timeRemote • Minnesota • United StatesJuniorMid-Level💰 $23 - $32 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in charge capture, billing processes, and compliance with federal regulations in a healthcare setting. Proficient in using medical software and electronic medical records (EMR) to ensure accurate documentation and financial reporting.
Highest-signal resume keywords
Charge CaptureMedical Software ProficiencyElectronic Medical Record (EMR) ManagementCertified Coding Specialist (CCS)Healthcare Billing Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Charge EntryFinancial Report ExaminationError Identification and CorrectionInsurance Eligibility VerificationPatient RegistrationReferral and Authorization ManagementWorkflow Problem IdentificationAudit and MonitoringMedical TerminologyRevenue Cycle Management
Soft Skills
Critical ThinkingProblem SolvingCollaborationCommunicationAttention to Detail
Tools & Technologies
EpicCharge ReviewClaim EditAccount ManagementFollow Up Workqueues
Certifications & Qualifications
Certified Coding Specialist - AHIMA
Industry Keywords
Healthcare InsuranceBillingCharge Capture ComplianceOutpatient ServicesEmergency ServicesObservation Services
About the role
Key responsibilities & impact- Review clinical documentation and accurately assess and enter charges for Emergency, Outpatient, and Observation services
- Use medical software to capture all billable charges
- Identify inconsistencies in medical reports and work with leadership and operations staff to improve charge capture and correct errors
- Review, calculate, and enter charges in the electronic medical record (EMR)
- Examine financial reports for accuracy and edits
- Process and complete charge entry
- Monitor and audit charts
- Ensure charges comply with federal regulations
- Partner with coding, finance, providers, and site leadership on provider productivity and dummy code audits
- Identify missing notes and charges and work with providers to complete them
- Identify, analyze, and edit charge capture errors, double charging, errors, and omissions
- Reconcile inpatient and outpatient hospital professional fees to identify missing charges and/or notes
- Manage 3050WQ, Charge Review, Claim Edit, Account, and Follow Up WQs
- Verify insurance eligibility and document information in Epic
- Resolve patient/client problems, direct calls, adjust accounts, and update demographic and insurance information
- Register patients as needed for billing for places of service outside of Allina
- Follow up on billing and quality-of-care issues and refer complaints appropriately
- Obtain referrals and prior authorizations for denied encounters
- Resolve complex accounts requiring expertise and critical thinking
- Identify workflow problems and work with providers and site leadership on education opportunities
- Inform manager about documentation deficits affecting revenue efficiency and accuracy
- Perform other duties as assigned
Requirements
What you’ll need- Must be 18 years of age with education and/or experience needed to meet required functional competencies
- 2 to 5 years of experience working in health care insurance, billing, and charging
- High school diploma or GED preferred
- Associate's or Vocational degree in business, healthcare, or related field preferred
- 2 to 5 years of medical terminology experience preferred
- Certified Coding Specialist - American Health Information Management Association (AHIMA) preferred upon hire
- Sedentary physical demands; lifting up to 10 lbs. occasionally and negligible weight frequently
Benefits
Comp & perks- Medical/Dental
- PTO/Time Away
- Retirement Savings Plans
- Life Insurance
- Short-term/Long-term Disability
- Voluntary Benefits (vision, legal, critical illness)
- Tuition Reimbursement or Continuing Medical Education as applicable
- Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
- Allina Health is a 501(c)(3) eligible employer
- Well-being dollars
- Dedicated well-being navigators
- Well-being programs, activities, articles, videos, personal coaching and tools
- Shift, weekend and/or other differentials may be available to increase pay rate for certain shifts or work