Medical Imaging Scheduler

Allina Health

. Perform coordinated complex scheduling support for procedural and orders-based services .

Posted 11/6/2026full-timeCoon Rapids • Minnesota • United StatesJuniorMid-Level💰 $23 - $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in complex scheduling, customer service, and data management within a healthcare environment. Proficient in using electronic medical records and obtaining prior authorizations for imaging procedures.

Highest-signal resume keywords

Complex SchedulingCustomer Service ExperienceElectronic Medical RecordsPrior AuthorizationScheduling In Epic

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Complex SchedulingData CollectionPrior AuthorizationMedical Imaging KnowledgeOrder EntryPatient RegistrationChart DocumentationScheduling SoftwareHealth Care ExperienceRadiology Knowledge

Soft Skills

FlexibilityCommunicationCustomer Experience EnhancementTeam CollaborationProblem Solving

Tools & Technologies

EpicWeb-Based PortalsMulti-Phone SystemsDigital Platform ToolsHealth System Portals

Certifications & Qualifications

High School DiplomaGEDAssociate's DegreeVocational Degree

Industry Keywords

Health Care SettingPatient ExperienceOutpatient ServicesClinical ProfessionalsScheduling Support

About the role

Key responsibilities & impact

Perform coordinated complex scheduling support for procedural and orders-based services
Provide customer service to enhance the patient experience
Assist patients and clinical professionals with complex hospital, clinic and specialty service scheduling, registration and prior authorizations
Coordinate post-discharge outpatient services ordered by the health care team
Ensure data collection entries are accurate and complete
Obtain prior authorization for high-tech imaging procedures using web-based portals and phone contacts
Scan clinical documents, orders, referrals and authorization approvals into patient charts
Use computer systems and electronic medical records for scheduling and registration
Research patient charts and document, evaluate and enter orders based on protocols
Use digital platform tools and multi-phone systems
Access other health system portals
Complete other duties as assigned
Complete eight weeks of onboarding including instructor-led classes, colleague shadowing and taking calls

Requirements

What you’ll need

Must be 18 years of age with education and/or experience needed to meet required functional competencies
2+ years of customer service experience
Candidates must be flexible to meet business needs
Knowledge of Radiology, Medical Imaging and/or Complex Scheduling helpful
High school diploma or GED preferred
Associate's or Vocational degree preferred
Experience in health care setting preferred
Experience with scheduling in Epic preferred
Ability to work day/evening shifts and occasional weekends
Ability to work at the CEC Coon Rapids location or the CEC Allina Commons - Minneapolis location
Sedentary work; lifting up to 10 lbs. occasionally

Benefits

Comp & perks

Full benefits
Well-being dollars
Dedicated well-being navigators
Well-being programs, activities, articles, videos, personal coaching and tools
Medical/Dental
PTO/Time Away
Retirement Savings Plans
Life Insurance
Short-term/Long-term Disability
Voluntary Benefits (vision, legal, critical illness)
Tuition Reimbursement or Continuing Medical Education as applicable
Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
Allina Health is a 501(c)(3) eligible employer
Shift, weekend and/or other differentials may be available