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Clinical Quality Assurance Coordinator
AllMed Healthcare Management. Perform quality utilization reviews using acquired knowledge and evidence-based guidelines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting quality utilization reviews, ensuring compliance with URAC and federal regulations, and maintaining accurate documentation. Possesses strong knowledge of medical terminology and the ability to communicate effectively with healthcare providers and management.
Highest-signal resume keywords
Unencumbered Nursing LicenseURAC Compliance KnowledgeMedical Terminology ProficiencyUMR or IRO ExperienceHIPAA Regulations Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality Utilization ReviewMedical Necessity EvaluationPeer Review Report PreparationTyping Speed of 40 W.P.M.Knowledge of Anatomy and Physiology
Soft Skills
Exceptional Communication SkillsAbility to Work IndependentlyAccuracy and ThoroughnessAbility to Manage ChangeAbility to Work Under Pressure
Tools & Technologies
Microsoft WordMicrosoft OutlookMicrosoft ExcelDatabase ManagementFax Machine
Certifications & Qualifications
Nursing License
Industry Keywords
URAC StandardsFederal ERISA GuidelinesClient Complaints ManagementQuality AssuranceEvidence-Based Guidelines
About the role
Key responsibilities & impact- Perform quality utilization reviews using acquired knowledge and evidence-based guidelines
- Review and approve care based on medical necessity and appropriateness
- Prepare and review peer review reports, correspondence, addendums, and supplemental reviews
- Work directly with providers to identify level, intensity, and duration of care
- Document findings and evaluate medical necessity for frequency, intensity, and length of care
- Ensure review consistency and quality meets or exceeds industry standards
- Complete quality reviews within client, federal, state, and URAC-mandated turnaround times
- Maintain and apply knowledge of URAC and state and federal regulatory requirements
- Maintain accurate utilization review records in the appropriate database
- Direct Customer Service Representatives to ensure timely delivery of determination letters
- Assist with client complaints and quality assurance issues
- Ensure adherence to federal ERISA, URAC, and other state guidelines
- Provide management with insight and direction on compliance concerns
- Participate in company meetings, training activities, and continuing education
- Perform other assigned duties
Requirements
What you’ll need- Must hold and maintain an unencumbered Nursing license
- UMR or IRO experience
- Remote work experience
- Strong knowledge of medical terminology, anatomy and physiology, medications, and laboratory values
- Qualified typist with a minimum of 40 W.P.M.
- Full understanding of HIPAA regulations and compliance
- Ability to operate a computer, fax, copier, scanner, and telephone
- Knowledge of Microsoft Word, Outlook, Excel, and the Internet
- Exceptional communication skills
- Ability to follow instructions and respond accurately to upper management directions
- Accuracy and thoroughness
- Ability to work independently, prioritize work activities, and use time efficiently
- Ability to maintain confidentiality
- Ability to work well under pressure or stressful conditions
- Ability to manage change, delays, or unexpected events appropriately
- Ability to follow company policies and procedures
Benefits
Comp & perks- 100% remote work from home
- Flexible work arrangement
- Medical, vision, and dental benefits
- Paid time off
- 401(k)
- Continuing education requirements