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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in reviewing and preparing veterans' claims files, analyzing VA law, and drafting legal documents. Proficient in maintaining confidentiality and providing exceptional communication and organizational skills in a claims handling environment.
Highest-signal resume keywords
Veteran's Disability Claims HandlingLegal Analysis and Brief CompositionOral and Written Communication SkillsOrganizational SkillsTechnical Knowledge of VA Programs
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims File ReviewLegal ResearchMedical Record AnalysisDrafting Medical Opinion RequestsProofreadingCase Summary PreparationDisability Benefit QuestionnairesClaims ProcessingTechnical Instruction ApplicationConfidentiality Maintenance
Soft Skills
Strong InitiativeProfessional CommunicationMentoringCollaborationAttention to Detail
Tools & Technologies
Microsoft WordMicrosoft Excel
Industry Keywords
VA LawVeterans AffairsDisability BenefitsClaims ManagementMedical Eligibility
About the role
Key responsibilities & impact- Review and prepare summaries of veterans’ claims files, including VA decisions and medical evidence
- Analyze VA law and regulations and determine errors of law to compose briefs
- Review medical records, applications, and medical development profiles to determine records to solicit
- Select and send appropriate disability benefit questionnaires to medical providers
- Assist claimants with drafting lay statements
- Draft independent medical opinion request letters and case summaries
- Identify and send correct VA disability benefit questionnaires
- Review claims-agent briefs, providing proofreading and research
- Review cases for technical problems and medical eligibility
- Research reference material to support case development and documentation
- Process work accurately and timely
- Document conversations and actions in system notes
- Maintain technical knowledge of VA programs and procedures
- Review claims for viability and closure
- Contact claimants/clients to review and discuss cases
- Participate in training sessions and demonstrations
- Mentor peers and support staff
- Assist with claims-agent functions, including claim status, drafting appeals, and VA forms
- Work on special projects
Requirements
What you’ll need- Requires Bachelor’s degree or equivalent experience
- Minimum of two years of Veteran's disability claims handling responsibilities and experience
- Strong oral and written communication skills
- Ability to learn and apply technical instructions
- Professional oral/telephone communication skills
- Superior organizational skills
- High level of initiative
- Excellent knowledge of Word and Excel
- Ability to maintain strict confidentiality of claimant information and other confidential Allsup information
Benefits
Comp & perks- Great benefits package
- Paid time off program
- Casual dress
- Comfortable work environment
- Many positions have no weekends, or minimal weekend work
- Predictable work schedule
- Potential to work from home
- Employee-centered work life
- Self-driven personal improvement approach to professional development
- Health, Dental, and Vision Insurance
- 401(K) Matching
- Short-Term and Long-Term Disability Insurance
- Life Insurance
- Paid Time Off
- Paid Holidays
- Flexible Spending and Health Savings Account
- Tuition Reimbursement
- Pet Insurance
- Employee Assistance Program
