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About the role
Key responsibilities & impact- Act as the face of Allwyn for new National Lottery retailers within the designated territory
- Build retailer advocacy and positive relationships with retail partners
- Plan and prioritise time for training, sales-driving visits, dormancy reduction, onboarding new stores and ownership changes
- Train and support new and experienced retailers across a wide geographical area
- Record retailer interactions throughout the Retailer Journey using customer records management platforms
- Support retailers in using the self-service retailer website after their first trading day
- Manage difficult conversations regarding finance and security issues
- Use data to prioritise new business opportunities and gain retailer commitment through commercial conversations
- Deliver training on The National Lottery and its value to retailer partners
- Drive the in-store standards programme, including compliance with 10-point standards, marketing-material placement and Scratchcard dispenser replenishment
- Sign eligible stores to the Retailer Hub
- Collaborate with Retail Sales teams through meetings and events
- Develop within the ambassador network and support departmental projects and accountabilities
- Maintain integrity and accuracy while supporting Responsible Retailing, Healthy Play and test purchase programmes
Requirements
What you’ll need- Confident speaking to retailers and building strong relationships
- Ability to use phone calls, email, video calls, texts and in-person communication
- Curiosity and willingness to challenge the status quo and improve delivery
- Effective training delivery and retailer support skills
- Ability to analyse and interpret data to develop plans and opportunities
- Experience of face-to-face selling
- Ability to build and articulate a commercial argument
- Ability to use Microsoft or willingness to learn
- Willingness to travel across a large territory with flexibility in working hours
- Demonstrable experience engaging and influencing multi-level contacts internally and externally
- Full UK driving licence
- Flexibility to travel across the assigned territory
Benefits
Comp & perks- Company Bonus Scheme
- Matched pension contributions up to 8.5%
- 26 days annual leave + 2 Life Days (and bank holidays)
- Single Private Health Cover
- Complimentary Private Medical
- Income Protection
- Flexible Benefits – EV Scheme, Money Coach, Will Writing, Mortgage Advice, Dental and Eye Care Schemes
- Enhanced Family Leave (Maternity, Paternity, Adoption)
- Wellness Allowance £500
- Employee Assistance Programme
- Discounted Health Assessments
- Volunteering Days
- Matched Funding
- Interview offered to disabled applicants who meet the essential requirements
- Assistance or adjustments available during the application process