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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing trading operations, including executing client orders and resolving complex trading issues. Proficient in utilizing automation technologies and maintaining compliance with regulatory requirements in the financial services industry.
Highest-signal resume keywords
FINRA Series 7FINRA Series 63VBAPythonMicrosoft Office Suite
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Order ProcessingTrade CorrectionsPortfolio RebalancingClient Account ManagementAutomation TechnologiesMarket AnalysisRegulatory ComplianceData ReportingFinancial Services KnowledgeTrading Platform Proficiency
Soft Skills
Effective CommunicationOrganizational SkillsDetail-OrientedTeam CollaborationIndependent Judgment
Tools & Technologies
AI-Enabled AutomationMicrosoft CopilotPower AutomateGenerative AIWeb-Based Tools
Certifications & Qualifications
FINRA Series 7FINRA Series 63Series 65 (Preferred)Series 24 (Preferred)
Industry Keywords
Investment OperationsTrading IndustryClient ServiceCashieringMargin
Tech Stack
Tools & technologiesPythonVBA
About the role
Key responsibilities & impact- Manage and trade all Ally Invest Advisors Robo Portfolios using the proprietary rebalancing system
- Monitor trade desk processes, including order processing, handling, and trade corrections
- Resolve complex account issues with Trading, Cashiering, Margin, and ECR teams
- Support larger-scale projects evaluating order, system, and issue behaviors
- Identify and implement improvements to trade desk operations, procedures, products, and automation
- Monitor and approve cashiering activities and execute required trades
- Answer questions regarding trading activity, market analysis, and portfolio rebalancing
- Assist the Manager in supervising daily trading duties
- Train, mentor, and develop Broker Trainees and Client Service Representatives
- Prepare monthly and quarterly reports using Excel
- Execute client orders and resolve complex customer trading issues
- Assist customers with advanced orders and account questions
- Process client account information and research complex issues
- Assist Representatives with high-level trades requiring subject matter expert or supervisor approval
- Monitor communication channels for efficiency
- Partner with support and operations teams on requirements gathering and application development
- Communicate with Supervisors, Managers, and Directors
- Assist with special projects, compliance, and regulatory inquiries
- Maintain current knowledge of internal processes, procedures, and products
- Collaborate with other departments to expedite requests
- Comply with and reinforce regulatory requirements and firm policies
Requirements
What you’ll need- 3+ years of prior investment or operations related experience
- FINRA Series 7 and 63 required
- Series 65 preferred or ability to obtain within 3 months
- Series 24 preferred or ability to obtain within 6 months
- Bachelor’s Degree preferred or equivalent business experience
- Experience using VBA, R, Python, AI-enabled automation, or similar technologies
- Experience with generative AI, Microsoft Copilot, Power Automate, AI-assisted scripting, or comparable automation platforms preferred
- Strong understanding of and exposure to the financial services/trading industry
- Strong understanding of trading platforms
- Experience with Microsoft Office Suite and web-based tools
- Ability to communicate effectively via telephone and email
- Ability to work independently and with a team under strict time constraints
- Ability to work in a high-pressure environment with strict SLAs and deadlines
- Organizational, prioritization, detail, and results-oriented skills
- Experience supporting client needs with execution, accuracy, and efficiency
- Excellent oral and written communication skills
- Ability to exercise independent thought and judgment and adapt to new tasks
- High school Diploma or GED equivalent
Benefits
Comp & perks- 20 paid time off days
- 11 paid holidays
- 8 hours of volunteer time off yearly
- 401(k) retirement savings plan with matching and company contributions
- Student loan pay downs
- 529 educational savings assistance programs
- Tuition reimbursement
- Employee stock purchase plan
- Financial learning center and financial coach access
- Flexible medical, dental, and vision insurance options
- Employee, spouse, and child life insurance
- Short- and long-term disability insurance
- Employer contributions to a pre-tax Health Savings Account
- Healthcare FSA
- Critical illness, accident, and hospital indemnity insurance
- Total well-being program
- Adoption, surrogacy, and fertility assistance
- Paid parental and caregiver leave
- Dependent Day Care FSA
- Backup child and adult/elder care days
- Childcare discounts
- Mentally Fit Employee Assistance Program
- Subsidized and discounted Weight Watchers® program
- Other employee discount programs
- Travel allowances, relocation assistance, signing bonus and/or equity may be available depending on the role
- Annual incentive plan participation
