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Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Lead high-impact, cross-functional programs across ERP, WMS, OMS, and TMS platforms
- Connect customer requirements, business needs, and engineering execution
- Analyze end-to-end order and warehouse workflows to identify efficiency gains and automation opportunities
- Assess and apply AI-enabled tooling and process engineering methods to re-engineer legacy workflows
- Support process development, documentation, resource management, implementation, testing, external communications, and end-user training/adoption
- Lead change management and training efforts
- Develop program charters, roadmaps, timelines, and resource plans
- Track milestones and report status to stakeholders
- Manage risk, scope, and change control across concurrent workstreams
- Create as-is and to-be process documentation
- Provide technical oversight across WMS/ERP systems and dependent applications
- Research processes, recommend products, and contribute to complex system designs
- Ensure clean data flow and process alignment across ERP, WMS, OMS, and TMS platforms
- Liaise with external customers on requirements, onboarding, and feature roadmaps
- Collaborate with partners and software vendors
- Translate business requirements into functional specifications
- Drive engineering backlog management, sprint/release planning, UAT, implementation oversight, and post-deployment support
- Develop training materials and maintain SOP and system topology documentation
Requirements
What you’ll need- 7+ years of experience in supply chain, logistics, or operations technology, with at least 3+ years in program/project management
- In-depth functional knowledge of at least two of ERP, WMS, OMS, and TMS systems; hands-on experience with all four strongly preferred
- Practical familiarity with AI/automation tools and their application to business process improvement, including feasibility and ROI evaluation
- Experience applying Lean, Six Sigma, or BPR process engineering/continuous improvement methodologies
- Proven track record leading complex, multi-stakeholder programs from initiation through go-live and stabilization
- Strong analytical skills and experience using data to drive operational decisions
- Excellent communication, stakeholder management, and executive presentation skills
- Bachelor's degree in Supply Chain Management, Operations, Engineering, Information Systems, or related field
- Experience leading system modernization or replatforming initiatives
- Familiarity with EDI, API integrations, and supply chain analytics/BI tools
- PMP, PgMP, and/or Six Sigma/Lean certification preferred
- Master's degree a plus
Benefits
Comp & perks- Health and welfare coverage
- 401(k) match
- Paid leaves
- Training and development opportunities
- Professional development opportunities
- Inclusive workplace culture
- Community engagement opportunities