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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading cross-functional programs across ERP, WMS, OMS, and TMS platforms, with a strong focus on process engineering, automation, and stakeholder management. Proven ability to translate complex business requirements into scalable technology solutions while ensuring compliance and operational efficiency.
Highest-signal resume keywords
Program/Project ManagementERP, WMS, OMS, TMS Systems KnowledgeProcess EngineeringLean, Six Sigma MethodologiesStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Supply Chain ManagementLogistics TechnologyData AnalysisBusiness Process ImprovementAutomation ToolsChange ManagementWorkflow RedesignTechnical OversightFunctional SpecificationsSystem Modernization
Soft Skills
Excellent CommunicationAnalytical SkillsExecutive Presentation Skills
Tools & Technologies
AI-Enabled ToolingEDIAPI IntegrationsSupply Chain AnalyticsBusiness Intelligence Tools
Certifications & Qualifications
PMPPgMPSix Sigma CertificationLean Certification
Industry Keywords
Supply ChainOperations TechnologyContinuous ImprovementProcess DocumentationResource Management
Tech Stack
Tools & technologiesERPPMP
About the role
Key responsibilities & impact- Lead high-impact, cross-functional programs across ERP, WMS, OMS, and TMS platforms
- Connect customer requirements, business needs, and engineering execution to deliver compliant operations
- Translate complex business requirements into scalable technology solutions
- Analyze end-to-end order and warehouse workflows to identify efficiency gains and automation opportunities
- Assess and apply AI-enabled tooling and process engineering methods to re-engineer legacy workflows
- Support process development, documentation, resource management, implementation, testing, external communications, and end-user training/adoption
- Lead change management and training efforts for new systems and processes
- Develop program charters, roadmaps, timelines, and resource plans
- Track milestones and report status to stakeholders
- Manage risk, scope, and change control across concurrent workstreams
- Create as-is and to-be process documentation
- Provide technical oversight across WMS/ERP systems and dependent applications
- Research processes, recommend products, and contribute to complex system designs
- Ensure data flow and process alignment across ERP, WMS, OMS, and TMS platforms
- Liaise with external customers to understand requirements and onboard them to ALOM systems and capabilities
- Collaborate with partners and external software vendors
- Translate business requirements into functional specifications with IT and system integrators
- Drive engineering work visibility, prioritization, planning, backlog management, sprint/release planning, UAT, implementation oversight, and post-deployment support
- Apply Lean, Six Sigma, and value stream mapping methods to redesign workflows
- Develop training materials and support SOP and system topology documentation
Requirements
What you’ll need- 7+ years of experience in supply chain, logistics, or operations technology
- At least 3+ years in program/project management
- In-depth functional knowledge of at least two of ERP, WMS, OMS, and TMS systems
- Practical familiarity with AI/automation tools for business process improvement, including feasibility and ROI evaluation
- Experience with process engineering or continuous improvement methodologies, including Lean, Six Sigma, or BPR
- Proven experience leading complex, multi-stakeholder programs from initiation through go-live and stabilization
- Strong analytical skills and experience using data for operational decisions
- Excellent communication, stakeholder management, and executive presentation skills
- Bachelor's degree in Supply Chain Management, Operations, Engineering, Information Systems, or related field
- Preferred: PMP, PgMP, and/or Six Sigma/Lean certification
- Preferred: experience leading system modernization or replatforming initiatives
- Familiarity with EDI, API integrations, and supply chain analytics/BI tools
Benefits
Comp & perks- Health and welfare coverage
- 401(k) match
- Paid leaves
- Training and development opportunities
- Professional development opportunities
- Inclusive culture focused on diversity, acceptance, respect, and belongingness
- Community engagement opportunities