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ALOM

Business Systems Analyst – Program Management

ALOM

. Lead cross-functional programs across ERP, WMS, OMS, and TMS to improve system integration, order-to-fulfillment efficiency, and operational visibility .

Posted 9/17/2026full-timeFremont • California • United StatesSeniorLead💰 $120,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading cross-functional programs across ERP, WMS, OMS, and TMS systems, focusing on process optimization and automation. Proven ability to translate business requirements into scalable technology solutions while managing stakeholder communications and training efforts.

Highest-signal resume keywords
Program/Project ManagementERP, WMS, OMS, TMS SystemsLean, Six Sigma, Process EngineeringAI/Automation ToolsStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Supply Chain ManagementLogistics TechnologyData AnalysisProcess ImprovementWorkflow AutomationChange ManagementBusiness Process ReengineeringTechnical OversightRisk ManagementDocumentation Development
Soft Skills
Excellent CommunicationAnalytical SkillsExecutive Presentation Skills
Tools & Technologies
EDIAPI IntegrationsSupply Chain AnalyticsBusiness Intelligence Tools
Certifications & Qualifications
PMPPgMPSix Sigma CertificationLean Certification
Industry Keywords
Operational VisibilityOrder-to-Fulfillment EfficiencyResource ManagementMulti-Stakeholder ProgramsSystem Modernization

Tech Stack

Tools & technologies
ERPPMP

About the role

Key responsibilities & impact
  • Lead cross-functional programs across ERP, WMS, OMS, and TMS to improve system integration, order-to-fulfillment efficiency, and operational visibility
  • Translate customer and business requirements into scalable technology solutions for engineering teams
  • Analyze end-to-end order and warehouse workflows to identify efficiency gains and automation opportunities
  • Assess and apply AI-enabled tooling and process engineering methods to re-engineer legacy workflows
  • Support process development, documentation, resource management, implementation, testing, external communications, and end-user training/adoption
  • Lead change management and training efforts for new systems and processes
  • Develop program charters, roadmaps, timelines, and resource plans; track milestones and report status
  • Manage risk, scope, and change control across concurrent workstreams
  • Create business documentation describing current and future process capabilities
  • Recommend process optimizations and implement process design changes
  • Provide technical oversight across WMS/ERP systems and dependent applications
  • Research processes, recommend products, and contribute to complex multi-application system designs
  • Ensure clean data flow and process alignment across ERP, WMS, OMS, and TMS platforms
  • Liaise with external customers to understand requirements, onboard them to ALOM systems, and develop feature roadmaps
  • Collaborate with partners and software vendors to evaluate products and monitor performance
  • Translate business requirements into functional specifications with IT and system integrators
  • Drive engineering work visibility, prioritization, planning, backlog management, sprint/release planning, UAT, implementation oversight, and post-deployment support
  • Apply Lean, Six Sigma, and value stream mapping to redesign workflows
  • Develop training materials and support SOP and system topology documentation

Requirements

What you’ll need
  • 7+ years of experience in supply chain, logistics, or operations technology, with at least 3+ years in program/project management
  • In-depth functional knowledge of at least two of ERP, WMS, OMS, and TMS systems; hands-on experience with all four strongly preferred
  • Practical familiarity with AI/automation tools and applying them to business process improvement, including evaluating feasibility and ROI
  • Experience with process engineering or continuous improvement methodologies such as Lean, Six Sigma, or BPR
  • Proven experience leading complex, multi-stakeholder programs from initiation through go-live and stabilization
  • Strong analytical skills and experience using data for operational decisions
  • Excellent communication, stakeholder management, and executive presentation skills
  • Bachelor's degree in Supply Chain Management, Operations, Engineering, Information Systems, or related field
  • PMP, PgMP, and/or Six Sigma/Lean certification preferred
  • Experience leading system modernization or replatforming initiatives preferred
  • Familiarity with EDI, API integrations, and supply chain analytics/BI tools

Benefits

Comp & perks
  • Health and welfare coverage
  • 401(k) match
  • Paid leaves
  • Training and development of employees
  • Professional development opportunities
  • Inclusive culture focused on diversity, acceptance, respect, belongingness, and operational excellence
  • Community engagement opportunities