Claims Analyst II – Claims

Alper Seguros

. Manage the end-to-end analysis of claims, from filing through settlement, ensuring technical accuracy and compliance with policy terms and conditions.

Posted 11/5/2026full-timeSão Paulo • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims analysis and management, ensuring compliance with insurance policies while providing consultative support to clients. Proficient in technical communication and relationship management with insurers and corporate clients.

Highest-signal resume keywords

Claims AnalysisInsurance Contracts KnowledgeTechnical CommunicationClaims Management SystemsProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AdjustmentTechnical Report PreparationDetailed Technical AnalysisDocument VerificationPerformance Indicator Monitoring

Soft Skills

Consultative SupportNegotiationRelationship ManagementKnowledge SharingTeam Collaboration

Tools & Technologies

ExcelClaims Management Systems

Certifications & Qualifications

Specialization in InsuranceRisk Management Courses

Industry Keywords

InsuranceClaims AdjustmentLegal MattersRegulatory ComplianceCorporate Claims

About the role

Key responsibilities & impact

Manage the end-to-end analysis of claims, from filing through settlement, ensuring technical accuracy and compliance with policy terms and conditions.
Review documents, investigations, and technical reports to verify coverage, causation, and contractual applicability.
Provide consultative support to clients, advising them on procedures and required documentation.
Liaise with insurers, loss adjusters, and law firms, negotiating timelines and clarifying technical matters.
Prepare technical reports and opinions to support internal and external decision-making.
Monitor and update performance indicators, reserves, and payments with insurers.
Participate in alignment meetings and discussions of complex cases, proposing technical solutions and alternatives.
Monitor and review the work of external service providers, ensuring quality and adherence to deadlines.
Support the technical development of junior analysts by sharing knowledge and best practices.
Identify process improvement opportunities and contribute to standardizing the department’s procedures.

Requirements

What you’ll need

Bachelor’s degree in Law, Business Administration, Economics, or a related field.
Specialization or professional development courses in insurance, risk management, or claims adjustment are desirable.
Experience in claims, working with insurance brokerages, insurers, and loss-adjustment firms.
Experience adjusting corporate claims and handling medium- and high-complexity cases.
Experience providing service and managing relationships with insurers and corporate clients.
Strong knowledge of insurance contracts and policies.
Ability to perform detailed technical analysis and interpret complex documents.
Intermediate to advanced proficiency in Excel and claims management systems.
Strong technical communication skills with insurers and clients.
Knowledge of legal and regulatory matters applicable to claims adjustment.
Intermediate English is desirable.

Benefits

Comp & perks

Medical and dental coverage through Bradesco Seguros
Flexible meal or food allowance card
Transportation allowance
Profit-sharing bonus
TotalPass: memberships at leading gyms at exclusive rates
Life insurance
Partnerships with language schools, colleges, and a variety of courses
Discounts on personal insurance for you, your parents, children, and spouse
Childcare allowance and programs supporting maternal and infant health
Insurance Professionals’ Day holiday
Inclusive and diverse work environment
Ongoing professional development opportunities