Insurance Operations Technician II

Alper Seguros

. Perform policy registration, updates, billing, and transactions in internal systems .

Posted 10/6/2026contractCuritiba • BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in policy management, billing processes, and operational tracking within the insurance sector, while effectively collaborating with teams and clients to ensure timely resolution of issues and adherence to deadlines.

Highest-signal resume keywords

Policy RegistrationBilling ProcessesExcel ProficiencyStrong Communication SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Policy IssuanceInvoice ProcessingOperational TrackingDeadline MonitoringData Entry

Soft Skills

Attention to DetailProactive ApproachCollaborative TeamworkClient InteractionTime Management

Tools & Technologies

Microsoft OfficeDigital PlatformsSpreadsheets

Industry Keywords

InsuranceBrokeragesCorporate Life PoliciesGroup Life Policies

About the role

Key responsibilities & impact

Perform policy registration, updates, billing, and transactions in internal systems
Monitor policy issuance and outstanding items on insurers’ portals
Review, process, and submit invoices, especially for Group Life and Corporate Life policies
Monitor deadlines, renewals, policy transactions, and cancellations
Receive and route requests from the sales team, ensuring that tasks progress as required
Analyze issues and outstanding items identified by insurers and monitor their resolution
Follow up on overdue installment payments and monitor the regularization of delinquent accounts
Reschedule bills and debits and update payment methods
Organize, digitize, and keep insurance documents and proposals up to date
Enter information into spreadsheets and systems for operational tracking and monitoring
Prepare operational and management reports to support decision-making
Provide support to the team and contribute to improving and organizing departmental processes

Requirements

What you’ll need

High school diploma
Experience in administrative and/or operational routines
Experience with insurance, brokerages, or insurance companies is a plus
Proficiency in Excel and Microsoft Office
Comfortable working with systems and digital platforms
Strong verbal and written communication skills
Excellent organization and attention to detail
Ability to manage multiple demands and meet deadlines
Proactive, responsible, and collaborative approach
Ability to work effectively in a team and interact with clients, partners, and insurers

Benefits

Comp & perks

Medical and dental insurance covered by Bradesco Seguros
Meal or food allowance through a flexible benefits card
Transportation allowance
Profit-sharing bonus
TotalPass: Plans with leading gyms at exclusive rates
Life insurance
Partnerships with language schools, study-abroad programs, colleges, and various courses
Discounts on personal insurance policies for you, your parents, children, and spouse
Daycare assistance and programs promoting the health of mothers and babies
Insurance Professionals’ Day holiday