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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading Salesforce and technology projects within nonprofit organizations, ensuring timely delivery while managing scope, budget, and client expectations. Proficient in Agile project management methodologies and stakeholder communication, with a focus on continuous improvement and strategic guidance.
Highest-signal resume keywords
Salesforce Project DeliveryAgile Project ManagementStakeholder ManagementSalesforce CertificationsJIRA Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Salesforce Solution DesignProject Delivery PlanningChange ManagementRisk ManagementBudget Management
Soft Skills
Effective CommunicationClient Relationship ManagementFacilitation SkillsAdaptabilityTeam Collaboration
Tools & Technologies
JIRAConfluenceMicrosoft Office
Certifications & Qualifications
AgilePMPRINCE2 PractitionerPMPSalesforce AssociateSalesforce Administrator
Industry Keywords
Nonprofit SectorTechnology TransformationBusiness Process TransformationUser EnablementGovernance Standards
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Lead end-to-end delivery of Salesforce and technology projects within the Nonprofit Practice
- Ensure projects are delivered on time, within scope, within budget, and according to governance and organisational standards
- Adapt Agile project management approaches to client environments and project contexts
- Develop, manage, and execute project delivery plans covering milestones, resourcing, risks, and dependencies
- Manage project scope and budgets, proactively identifying, communicating, and escalating risks and issues
- Communicate effectively with remote teams, particularly teams based in the Philippines
- Understand Salesforce solution design and maintain awareness of ticket-level activity
- Provide informed input during client discussions
- Execute project cadence, including stand-ups, sprint planning, backlog grooming, retrospectives, and steering meetings
- Set and manage client expectations regarding priorities, timelines, and responsibilities
- Manage change requests through assessment, documentation, communication, and change control
- Contribute to continuous improvement through feedback, process refinement, and knowledge sharing
- Provide strategic guidance, maintain client relationships, and align project outcomes with organisational objectives
Requirements
What you’ll need- Proven experience delivering end-to-end Salesforce or technology transformation projects, ideally within nonprofit or mission-driven organisations
- Strong capability in managing clients through change, including technology adoption, business process transformation, and user enablement
- Project management certifications such as AgilePM, PRINCE2 Practitioner, PMP, or equivalent
- Salesforce certifications strongly preferred, such as Salesforce Associate, Administrator, or higher
- High proficiency in JIRA, Confluence, and Microsoft Office applications
- Strong understanding of the Salesforce platform, including core clouds, implementation considerations, and solution lifecycle
- Excellent stakeholder management, communication, and facilitation skills
- Ability and willingness to work from our Sydney CBD or a co-working space in Melbourne at least twice a week
- Must be based in Sydney or Melbourne and hold a valid permit to work permanently in Australia
Benefits
Comp & perks- Ability and willingness to work from our Sydney CBD (or co-working space in Melbourne) at least twice a week