LPN Care Manager

AltaPointe Health Systems

. Conduct structured clinical record reviews to assess service utilization, client engagement, and treatment-plan compliance .

Posted 10/30/2026full-timeMobile • Alabama • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in behavioral health systems, care coordination, and case management, with a strong focus on client engagement and treatment planning. Proficient in electronic health records documentation and interagency collaboration to ensure comprehensive service delivery.

Highest-signal resume keywords

Behavioral Health Systems KnowledgeElectronic Health Records ProficiencyCare Coordination ExperienceClient Engagement SkillsTreatment Planning Expertise

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical Record ReviewTreatment PlanningDocumentation AccuracyCrisis-Response PlanningReferral ManagementScreening Tool ReviewInteragency CoordinationCaseload ManagementFollow-Up CoordinationQuality Assurance Standards

Soft Skills

Strong Organizational SkillsEffective Communication SkillsIndependent Work AbilityTeam Collaboration

Tools & Technologies

Care Manager SystemElectronic Health Records (EHR)Avatar Coordination System

Industry Keywords

Behavioral HealthHigh-Need PopulationsSocial Determinants of HealthSubstance Use Disorder (SUD)Serious Mental Illness (SMI)Severe Emotional Disturbance (SED)Medicaid ComplianceQuality Assurance

About the role

Key responsibilities & impact

Conduct structured clinical record reviews to assess service utilization, client engagement, and treatment-plan compliance
Document findings and coordination efforts in the electronic health record using the Care Manager System
Identify gaps in care, missed services, and follow-up needs
Coordinate physical, behavioral, and social health services across internal programs and external providers
Facilitate access to community-based housing, benefits, employment supports, and substance-use services
Generate, track, follow up on, and close referrals
Conduct follow-up calls within 24 hours of psychiatric or medical hospital discharges
Confirm follow-up appointments and support understanding of discharge instructions
Monitor attendance at therapy, psychiatry, and medical appointments and initiate outreach or peer-support referrals
Review PHQ-9 and other screening tools to track clinical progress
Monitor client risk levels and support crisis-response planning
Assist with treatment-plan implementation and updates
Manage assigned caseloads, respond to alerts, complete scheduled reviews, and participate in team huddles and interdisciplinary case discussions
Maintain documentation according to agency, Medicaid, CCBHC, and quality-assurance standards
Complete 8–10 chart reviews daily during training and 15–20 reviews daily after developing proficiency
Seek supervision and consultation, participate in performance-improvement activities and committees, and attend required training

Requirements

What you’ll need

High School diploma or equivalent and 4 years of experience in behavioral health, care coordination, case management, or related healthcare service delivery, as an alternative to the preferred bachelor’s degree
Minimum of 2 years of experience in behavioral health, care coordination, case management, or related healthcare service delivery
Experience with high-need populations (SMI, SED, SUD) strongly preferred
Strong knowledge of behavioral health systems, including mental health, substance use, and social determinants of health
Proficiency navigating and documenting within electronic health records (EHR), including Avatar or equivalent coordination systems
Experience with treatment planning, interagency coordination, and client engagement
Strong organizational and communication skills, accurate documentation, and task follow-up
Ability to work independently and as part of an interdisciplinary team
Valid driver’s license and reliable transportation may be required based on program location
Ability to pass background checks and credentialing per agency standards

Benefits

Comp & perks

Full-time position
Monday–Friday, 8:00am–4:30pm schedule
Hybrid remote work arrangement
Required in-service training and workshops