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Quality Control Associate I
Altasciences. Review screening documents and assist in their completion where necessary .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while ensuring compliance with GCP, study protocols, and SOPs. Effectively communicates in both French and English, providing excellent customer service and maintaining confidentiality in clinical trial processes.
Highest-signal resume keywords
GCP ComplianceData ManagementBilingual CommunicationOrganizational SkillsCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data TrackingScreening Document ReviewEligibility VerificationError Trend IdentificationDCR Generation
Soft Skills
Leadership SkillsInterpersonal SkillsOrganizational SkillsProblem ResolutionIntegrity
Tools & Technologies
Screening and Enrollment LogsClinical Trial Protocols
Industry Keywords
Clinical TrialsSOPsConfidentialityQuality AssuranceFast-Paced Environment
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Review screening documents and assist in their completion where necessary
- Verify participant eligibility
- Track data queries and ensure corrections are completed in a timely manner
- Ensure screening data is recorded, maintained, and reported in compliance with GCP, study protocols, and SOPs
- Identify error trends and report trending to departmental management
- Create and maintain Screening and Enrollment Logs for all studies
- Answer QA findings and data management queries
- Generate DCRs and report deviations as necessary
- Ensure screening activities and data collection use the latest clinical trial protocol version
- Assist with screening activities when required
- Communicate issues and problem resolutions to departmental management
- Maintain high customer service and quality within the department
- Protect the confidentiality of clinical trial participants and sponsors
Requirements
What you’ll need- High School diploma required
- Excellent written and verbal communication in French and English
- Leadership, interpersonal and organizational skills
- Customer service focused, able to work in a fast-paced environment
- Strong organizational skills and a high level of attention to details
- Personal/professional integrity and proven discretion in handling confidential information
- Ability to develop strong trusting relationships in order to gain support and achieve results
- Capable of managing multiple conflicting priorities
- Must be self-directed, motivated, and willing to take initiative to identify and anticipate client needs and make recommendations for implementation
- Fluency in English is an essential requirement
- Relevant industry experience is an asset
- Candidates must be available between 9am and 7pm
- Usually one Saturday out of two, sometimes on Sundays
- Flexibility to work overtime when necessary
Benefits
Comp & perks- Health/Dental/Vision Insurance Plans
- 401(k)/RRSP with Employer Match
- Paid Vacation and Holidays
- Paid Sick and Bereavement Leave
- Employee Assistance & Telehealth Programs
- Training & Development Programs
- Employee Referral Bonus Program
- Accessible by public transportation (Metro L'Acadie)
- Free parking lot for employees
- Flexibility to work overtime when necessary