Prior Authorization, Centralized Scheduler

Amberwell Health

. Schedule patients and coordinate centralized scheduling .

Posted 9/18/2026full-timeRemote • Kansas • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient scheduling, financial conversations, and prior authorization processes while ensuring accuracy and confidentiality of patient information. Proficient in coding and utilizing medical necessity software to facilitate approvals and maintain compliance.

Highest-signal resume keywords

Patient Scheduling CoordinationPrior Authorization VerificationMedical Coding ProficiencyCustomer Service ExcellenceCertified Medical Assistant Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Medical CodingPrior Authorization ProcessesCPT Code ValidationMedical Necessity SoftwareFinancial EstimationData EntryAppointment ConfirmationAdvanced Beneficiary NoticesInsurance VerificationConfidentiality Maintenance

Soft Skills

Effective CommunicationTeam CollaborationCultural Diversity AwarenessIndependent Work AbilityCustomer Interaction

Certifications & Qualifications

Certified Medical Assistant

Industry Keywords

Health Care Office SettingPatient Financial ServicesFinancial CounselingMedical DepartmentsPatient Information Integrity

About the role

Key responsibilities & impact

Schedule patients and coordinate centralized scheduling
Obtain and verify prior authorizations
Create estimates of services
Conduct financial conversations with patients and/or guardians
Assist patients, guardians, and provider offices courteously and professionally
Ensure accuracy and integrity of patient information and test orders
Coordinate with physicians, nurses, staff, patients, and medical departments
Confirm appointments, prior authorizations, and medical orders
Validate prior authorization CPT codes against ordered tests and troubleshoot discrepancies
Verify medical necessity and obtain procedure-related diagnoses
Assign diagnosis codes using a computerized encoding system
Enter codes into medical necessity software to obtain approval
Contact providers to validate or obtain additional diagnoses
Create and process Advanced Beneficiary Notices when applicable
Verify insurance benefits, copays, deductibles, and coinsurance
Inform patients or departments of financial responsibilities
Direct patients to Financial Counselors for payment arrangements or financial assistance
Troubleshoot computer-system issues and perform table maintenance if designated as a Super User
Maintain confidentiality and protect sensitive data
Provide exceptional customer service
Perform other duties within the Patient Financial Services department as requested

Requirements

What you’ll need

High school education level is listed
Minimum required experience in a health care office setting and/or customer service
Certified Medical Assistant or similar degree with experience
Ability to work independently and as a member of a team
Ability to understand and follow safe work practices
Ability to follow Amberwell procedures and established policies
Knowledge of cultural diversity
Communication skills necessary to interact effectively with patients, families, customers, physicians, nurses, staff, and medical departments
Ability to maintain confidentiality and protect sensitive data
Preferred: 2+ years of experience
Preferred: Certified Medical Assistant certification

Benefits

Comp & perks

Full-time employment
8-hour day shift
No travel required
Employee appreciation events and activities
Professional environment focused on consistency, collaboration, and patient-first decision making
Servant leadership modeled and mentored
Regular appreciation