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Telephonic Nurse Care Manager
AMC Health. Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting clinical assessments, developing individualized nursing care plans, and utilizing Motivational Interviewing techniques to enhance patient engagement and self-management. Proficient in EHR documentation and compliance with clinical and regulatory standards.
Highest-signal resume keywords
RN LicenseClinical Assessment SkillsCare Management ExperienceEHR Documentation ProficiencyMotivational Interviewing Techniques
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentsCare CoordinationChronic Disease ManagementEHR DocumentationCritical ThinkingTrend AnalysisIndividualized Care PlansQuality Improvement InitiativesTelehealth ExperienceRisk Identification
Soft Skills
Time ManagementOrganizational SkillsVerbal CommunicationWritten CommunicationRelationship Building
Tools & Technologies
EHR SystemsRemote Patient Monitoring (RPM)IVR SystemsTelehealth PlatformsTechnology Platforms
Certifications & Qualifications
Active RN LicenseCompact (NLC) LicenseCalifornia RN License
Industry Keywords
Clinical NursingCare ManagementHome HealthTransitions of CareRegulatory ComplianceHIPAA Standards
About the role
Key responsibilities & impact- Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis
- Develop, implement, and adjust individualized nursing care plans
- Engage patients using Motivational Interviewing techniques to drive behavior change, adherence, and self-management
- Identify clinical risks, changes in condition, and urgent situations; escalate appropriately
- Collaborate with interdisciplinary care teams to coordinate care, referrals, and transitions
- Deliver proactive interventions aimed at reducing hospitalizations, ER visits, and overall cost of care
- Document patient interactions accurately, timely, and comprehensively in the EHR
- Participate in quality improvement initiatives, chart audits, and performance reviews
- Perform care management activities in alignment with client-specific workflows, performance expectations, and service-level requirements
- Maintain compliance with clinical, regulatory, HIPAA, and organizational standards
Requirements
What you’ll need- Nursing degree from an accredited college or university (ADN or BSN required; BSN preferred)
- Minimum of 5 years of broad clinical nursing experience
- Minimum of 3 years of experience in care management or care coordination, home health or transitions of care, telehealth or virtual care, or chronic disease management
- Strong computer proficiency, including EHR documentation, navigating multiple systems, and troubleshooting basic technical issues
- Ability to work assigned time zones and schedules based on client needs
- Active, unrestricted RN license
- Compact (NLC) license and/or California RN license required, depending on assignment
- Strong clinical assessment and critical-thinking skills in a remote care setting
- Excellent time management and organizational skills
- Ability to work independently while remaining highly collaborative within a virtual team
- Exceptional verbal and written communication skills
- Strong relationship-building skills
- Comfort navigating multiple technology platforms and adapting quickly to new tools
- Private, quiet, and secure home office free from distractions
- Reliable high-speed internet meeting company requirements
- Ability to sit for extended periods and perform repetitive computer-based tasks
Benefits
Comp & perks- Opportunity to work at the forefront of virtual care and remote patient monitoring
- Mission-driven culture focused on innovation, collaboration, and patient impact
- Competitive compensation and comprehensive benefits
- Supportive, remote-first work environment with growth opportunities