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Amcor

Field Service Engineer – Customer Technical Services

Amcor

. Serve as the primary technical contact representing Amcor at customer locations .

Posted 10/12/2026full-timeRemote • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong mechanical aptitude and troubleshooting skills, with a focus on maintaining and repairing filling equipment. Proficient in data-driven problem solving and effective communication with customers and corporate teams.

Highest-signal resume keywords
Mechanical AptitudeTroubleshooting SkillsPreventative MaintenanceData-Driven Problem SolvingMS Office Proficiency

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Mechanical ExperienceElectrical Systems KnowledgeFilling Equipment MaintenanceRoot Cause InvestigationPackage Performance Validation
Soft Skills
Customer CommunicationIndependent WorkTraining Skills
Industry Keywords
ManufacturingEngineeringPlastics IndustryPreventative MaintenanceField Trials

Tech Stack

Tools & technologies
Assembly

About the role

Key responsibilities & impact
  • Serve as the primary technical contact representing Amcor at customer locations
  • Maintain customer-owned and Amcor-owned equipment and conduct periodic preventative maintenance
  • Lead assembly and preventative maintenance of Amcor-owned filling equipment
  • Investigate customer-owned equipment and recommend repair or replacement of worn and damaged tooling
  • Assist with customer problems and communicate opportunities to plant/corporate level
  • Support field trials of Amcor packaging
  • Train customer employees on proper product use and testing methods
  • Collect data and samples from suspect ware and out-of-specification product
  • Lead root cause investigations to resolve issues
  • Validate package performance at customer sites
  • Communicate with outside vendors on quotes, design and scheduling
  • Perform follow-up actions to ensure customer satisfaction
  • Complete trip reports documenting visits, data and resolutions

Requirements

What you’ll need
  • A degree in the area of Manufacturing or Engineering is preferred
  • 2-5 years of combined education or related work experience is required
  • Travel Requirements 75%
  • Strong mechanical aptitude and troubleshooting skills are required
  • A general working knowledge of electrical systems is required
  • Prior mechanical experience with filling lines and equipment is preferred
  • Experience in the plastics industry is desired
  • Proficient in MS Office (Word/Excel/Power Point)
  • Ability to work independently with customers, manufacturing plants and corporate groups
  • Data driven problem solving skills using proven and recognizable techniques
  • Employment authorization in the United States

Benefits

Comp & perks
  • Medical, dental and vision plans
  • Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
  • Company-paid holidays starting at 8 days per year and may vary by location
  • Wellbeing program & Employee Assistance Program
  • Health Savings Account/Flexible Spending Account
  • Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
  • Paid Parental Leave
  • Retirement Savings Plan with company match
  • Tuition Reimbursement (dependent upon approval)
  • Discretionary annual bonus program (initial eligibility dependent upon hire date)