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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in servicing and maintaining packaging equipment, with a strong focus on film construction and formulation to enhance performance. Proven ability to train customers and technical staff while collaborating with cross-functional teams in the food packaging industry.
Highest-signal resume keywords
Packaging Equipment ServicingFilm Construction KnowledgeTechnical TrainingCross-Functional CollaborationFood Packaging Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical AssistancePackaging Performance ImprovementMachine AuditsEquipment InstallationTroubleshooting Packaging IssuesWinding/Rewinding Problem SolvingBlown Film TechnologyBag Making TechnologyPouch Making TechnologyPackaging Materials Knowledge
Soft Skills
Customer ServiceCommunicationProblem SolvingTeam CollaborationTraining and Mentoring
Certifications & Qualifications
Associate’s Degree in PackagingEngineering Degree Related to Packaging
Industry Keywords
Food PackagingPackaging EquipmentPackaging FilmsShrink BagsTechnical ServiceManufacturing EnvironmentQuality AssuranceProcess EngineeringProductionMaintenance
About the role
Key responsibilities & impact- Provide efficient and timely technical assistance to assigned customers regarding packaging equipment operations
- Facilitate customer quality and packaging performance improvement
- Service customer equipment to maintain optimum performance of equipment, packaging films, and shrink bag materials
- Perform package/shrink bag and machine audits on packaging machines
- Identify machinery and packaging film/shrink bag problems and communicate them to appropriate staff representatives
- Participate in field trials of new packaging materials
- Assist with installation and start-up of packaging equipment manufactured and sold by Amcor
- Provide input into design, installation, and start-up of packaging equipment manufactured by outside suppliers
- Train customers on proper operation and maintenance of equipment and Amcor film
- Train other Amcor Technical Service Representatives on customer training
- Travel to customer sites and telecommute from home as specified
Requirements
What you’ll need- Associate’s degree in a technical field such as Packaging or an Engineering field related to packaging, or foreign equivalent
- 5 years of experience in an occupation related to engineering or technical service in the food packaging industry
- 5 years of experience in engineering or technical service related to food packaging materials and machinery
- 5 years of experience servicing packaging equipment, including at least 7 specified equipment types
- 5 years of experience applying knowledge of film construction and formulation to resolve technical and material performance issues in a packaging manufacturing environment
- 5 years of experience partnering with Process Engineering, Quality, Production, Maintenance, and Product Development teams in a manufacturing/development environment using film
- 3 years of experience solving technical issues with film and bag production related to Winding/Rewinding
- 1 year of experience solving technical issues with Blown film, Bag Making, and Pouch Making technologies
- Must be a U.S. worker, including U.S. citizens, permanent residents, qualifying temporary residents, refugees, and asylees
Benefits
Comp & perks- Medical, dental and vision plans
- Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
- Company-paid holidays starting at 8 days per year and may vary by location
- Wellbeing program & Employee Assistance Program
- Health Savings Account/Flexible Spending Account
- Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
- Paid Parental Leave
- Retirement Savings Plan with company match
- Tuition Reimbursement (dependent upon approval)
- Discretionary annual bonus program (initial eligibility dependent upon hire date)