Cybersecurity Operations Controller

Amentum

. Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management .

Posted 10/22/2026full-timeUnited StatesMid-LevelSenior💰 $150,000 - $180,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT Operational Management, including incident and problem management, change management, and service release management within enterprise environments. Proficient in utilizing monitoring tools and maintaining operational documentation to enhance cybersecurity operations and ensure compliance with established processes.

Highest-signal resume keywords

IT Operational ManagementITIL FrameworkIncident ManagementChange ManagementMonitoring Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Incident ManagementProblem ManagementChange ManagementService Release ManagementOperational ReportingRoot Cause AnalysisCybersecurity RegistersSystem Health MonitoringPerformance MonitoringDocumentation Maintenance

Soft Skills

Strong Communication SkillsEffective Interaction with LeadershipTeam CollaborationContinuous Improvement Mindset

Tools & Technologies

SolarWindsSplunkNetcoolHP OpenView

Certifications & Qualifications

8570 Compliant Certification8410 Compliant CertificationITIL Strategic Leader CertificationAzure Administrator AssociateAWS Certified SysOps Administrator

Industry Keywords

DoD IT OperationsEnterprise Operations CenterNetwork Control CenterCybersecurity ServicesShift-Based Operations

Tech Stack

Tools & technologies

AWSAzureCyber SecuritySplunk

About the role

Key responsibilities & impact

Serve as the primary point of contact for coordination of operational security activities, monitoring, and change management
Monitor enterprise operations for system health, availability, and performance using monitoring tools
Coordinate real-time responses to outages, incidents, and service degradations, ensuring timely escalation and resolution
Lead incident and problem management activities, including root cause analysis and remediation
Track and document scheduled and unscheduled service interruptions, including Authorized Service Interruptions (ASIs)
Maintain operational documentation, daily activity logs, and cybersecurity registers
Provide 24/7 mission support during shift-based operations
Support operational reporting and analysis to improve situational awareness, operational tempo, and mission readiness
Interface with system administrators, network engineers, cybersecurity personnel, and government stakeholders
Manage change control processes to minimize risk to cybersecurity services
Ensure team compliance with processes, procedures, and Systems Engineering principles
Communicate status and operational health to stakeholders, including senior leadership
Drive continuous improvement initiatives within cybersecurity operations

Requirements

What you’ll need

6 or more years of general full-time work experience; may be reduced with completion of advanced education
4 or more years of directly related experience in IT operations management, network control center (NCC), or enterprise operations center (EOC) roles
6 or more months of experience working in a management or leadership role
IT Operational Management experience spanning multiple enterprise environments, including DoD and commercial
Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management
Familiarity with enterprise monitoring tools such as SolarWinds, Splunk, Netcool, and HP OpenView
1 or more 8570 or 8410 compliant certifications
Must have, or obtain, an active DoW Secret Security Clearance
Strong verbal and written communication skills
Ability to interact effectively with senior leadership
Resumé submitted in month and year format
Willingness to support shift-based operations, including nights, weekends, and holidays as needed
Bachelor's degree or higher in computer science or Information Technology (desired)
Experience in MDA or DoD IT Operations (desired)
Project management experience (desired)
ITIL Strategic Leader certification (desired)
ITIL certification or relevant technical certifications such as Azure Administrator Associate or AWS Certified SysOps Administrator (desired)

Benefits

Comp & perks

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits, including 401(k) matching
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance