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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in IT administration with a focus on SolarWinds applications, Windows Server management, and compliance with DISA STIG standards. Capable of delivering performance data and optimizing infrastructure while providing on-call support in a fast-paced environment.
Highest-signal resume keywords
SolarWinds Observability AdministrationWindows Server 2022 ManagementPowerShell ScriptingDoD Secret Security ClearanceCompTIA Security+ Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT AdministrationTroubleshootingRoot-Cause AnalysisSQL Server 2022SolarWinds Query Language (SWQL)SNMPv3TCP/IPLinux Operating SystemsPacket AnalysisContainer & Kubernetes
Soft Skills
AdaptabilityProfessional Communication
Tools & Technologies
SolarWinds ObservabilityStruxureWare Data Center ExpertRemedy/Helix Ticketing SystemAWS GovCloudMicrosoft Azure Government
Certifications & Qualifications
DoD 8570 IAT Level IICompTIA Security+
Industry Keywords
DISA STIG ComplianceMDA OperationsMilitary and Government InterfaceInfrastructure OptimizationEvent Management
Tech Stack
Tools & technologiesAWSAzureDNSKubernetesLinuxPythonSMTPSQLSwitchingTCP/IP
About the role
Key responsibilities & impact- Support the Missile Defense Agency on the Integrated Research and Development for Enterprise Solutions (IRES) contract
- Administer, maintain, and support SolarWinds Observability Self-Hosted and StruxureWare Data Center Expert applications and platforms
- Configure, upgrade, patch, and maintain DISA STIG compliance
- Maintain overall health of application environments
- Optimize and document infrastructure
- Design custom dashboards and special event maps
- Assist systems and network administrators with threshold and alert management
- Deliver actionable performance data to infrastructure and engineering teams
- Provide rotating on-call support and respond to SolarWinds application degradation/outages within 1 hour
Requirements
What you’ll need- 2 or more years of general full-time work experience; may be reduced with completion of advanced education
- 1 or more years of directly related IT administration experience
- Proficiency and experience with Windows Server 2022 or higher, including Microsoft Security patch installation, server log troubleshooting, and evaluation
- Strong troubleshooting and root-cause analysis skills
- Knowledge of SNMPv3, Syslog, ICMP, HTTPS, TCP/IP, SMTP, DNS, SSH, TFTP, and WMI
- Basic knowledge of SQL Server 2022 or higher and SQL queries, preferably SolarWinds Query Language (SWQL)
- Proficiency with PowerShell, Python, or Bash
- Understanding of IP subnetting, TCP/IP, routing/switching, VLANs, and basic packet analysis
- Experience with ticketing systems such as Remedy/Helix
- Experience or basic skills with Linux operating systems
- Willingness and ability to provide rotating on-call support and respond to SolarWinds application degradation/outages within 1 hour
- Ability to support 24/7 MDA operations
- Current DoW 8570 IAT Level II certification, such as CompTIA Security+
- Active DoW Secret Security Clearance
- Ability to adapt and work in a fast-paced environment
- Ability to interface professionally with military and government customers
- Resumé submitted in month and year format with the application
- Desired: hands-on experience with SolarWinds Observability Self-Hosted modules
- Desired: one or more Container & Kubernetes certifications
- Desired: deep understanding of AWS GovCloud and Microsoft Azure Government within DoD IL5/IL6 boundaries
Benefits
Comp & perks- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits, including 401(k) matching
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance
