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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Information Technology with a focus on IT Project Management, Governance, and Operations. Proficient in M365 administration, Windows Server, Active Directory, and cybersecurity frameworks such as NIST SP 800-53.
Highest-signal resume keywords
Information Technology ExperienceM365 AdministrationWindows Server Operating SystemsPalo Alto Networks and Cisco FirewallsProject Management Professional (PMP)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Information Systems DesignRoot Cause AnalysisIssue ResolutionTechnical DocumentationNetworkingServer OperationsIPv6AzureActive DirectoryCybersecurity Systems
Soft Skills
Excellent Communication SkillsAnalytical SkillsCollaboration
Tools & Technologies
Microsoft OfficeTeamsWebExEdgeChrome
Certifications & Qualifications
MSCECCNACCNP EnterpriseCCNP Data CenterProject Management Professional (PMP)
Industry Keywords
IT Project ManagementIT GovernanceIT OperationsNIST SP 800-53Facility CredentialsU.S. Citizenship
Tech Stack
Tools & technologiesAzureCyber SecurityFirewallsPMP
About the role
Key responsibilities & impact- Direct complex design, selection, installation, modification, and operation of information systems capabilities
- Participate on teams developing new IT capabilities and modernizing or enhancing existing capabilities, artifacts, and processes
- Participate in IT Project Management, IT Governance, and IT Operations meetings
- Provide status updates and present planned configuration changes
- Assist with root cause analysis and issue resolution
- Supervise installation, configuration, maintenance, and support for enterprise business applications and systems
- Provide local support to site operations and staff for infrastructure systems, networking devices, client endpoints, and end users
- Assist with creating and reviewing project and technical documentation, including templates, charters, schedules, plans, and design documents
- Develop solutions to resolve project issues
- Perform other duties as assigned
- Travel less than 10%
Requirements
What you’ll need- Bachelor’s degree in Information Technology or another STEM-related field
- 9 or more years of applicable and proven experience in Information Technology / Services
- Must be able to obtain and maintain facility credentials/authorization
- U.S. Citizenship required for facility credentials/authorization at this work location
- Excellent written and verbal communication skills
- Ability to translate technical jargon into simple business language
- Advanced analytical skills to resolve complex issues
- Experience with M365 administration and general use
- Experience with Windows Server Operating Systems, Active Directory, and Azure
- Proficiency with Microsoft Office, Teams, WebEx, Edge, and Chrome
- Exposure to or skills with NIST SP 800-53, networking, server operations, or LM cybersecurity systems
- Experience with Palo Alto Networks and Cisco firewalls
- Experience with IPv6
- Ability to collaborate in physical and virtual team environments
- Able to meet Fit-For-Duty evaluation requirements
- Ability to perform light work, including walking/standing and lifting up to 20 lbs occasionally or 10 lbs frequently
- Must pass required drug screening, physical assessment if applicable, background check, and driver record screening
- MSCE or similar/equivalent, CCNA, CCNP Enterprise or CCNP Data Center, and/or PMP certifications preferred
Benefits
Comp & perks- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits, including 401(k) matching
- Educational reimbursement
- Parental leave
- Employee stock purchase plan
- Tax-saving options
- Disability and life insurance
- Pet insurance